diskzero
3 hours ago
We ended up with a Samsung fridge in our new home. It has no external display or any other indication that it is a "smart" fridge. I only found out when a friend visited who has a Samsung phone and the phone offered to connect to the fridge. We spent the next 30 minutes removing panels from the fridge and found the wifi/bluetooth antenna on a small board under the top-right hinge cover. The board was disconnected and the fridge continues to operate normally.
I am now eyeing my dishwasher very suspiciously.
cogman10
3 hours ago
Samsung has made garbage appliances for my entire life. A family member went through about 3 different samsung fridges before they swore them off for good. The compressor would routinely break after only a year or 2 of service.
I will never own a Samsung or LG appliance. They are built almost explicitly to force you to get a new one in a couple of years.
Then couple that with both companies trying to use weaselly legal maneuvers like putting the EULA that agrees to arbitration on the outside of a box and saying "If you open this box you agree to the EULA".
martin_a
3 hours ago
> Samsung has made garbage appliances for my entire life.
When I moved into my first own flat, family, friends and colleagues pressured me to buy good appliances. They will last longer they said.
Buy Miele for a washing machine, nothing else, they said. I didn't had the money for that, so I bought a washing machine for 250 Euro. It has been going for 11 years, moved two times and doesn't show any signs of going out.
Another friend told me he only buys Samsung fridges. Best machines, one shouldn't buy anything else. I bought a fridge for 200 Euro because I liked the retro look and its red color. Also going strong for 10 years and moving two times. He has got the third Samsung fridge in 10 years now.
Yeah, that's anecdotal but I haven't really found the part where buying something more expensive really helped with expanding its lifespan, rather the contrary where "high tech" broke earlier or more often.
serf
2 hours ago
>Yeah, that's anecdotal but I haven't really found the part where buying something more expensive really helped with expanding its lifespan, rather the contrary where "high tech" broke earlier or more often.
buy professional stuff that's expensive, not consumer gadgetry expensive.
a samsung fridge is expensive because of the gimmicks and high tech integrations.
a sub zero fridge is expensive because of the build quality and manufacturer network , part re-use and larger consumer part availability and market.
bbatha
an hour ago
Funnily sub-zero fridges are considered the samsung of the semi-commercial brands. They prioritize things like customizable doors and easy to break but consumer loved features like ice makers and water dispensers. You will never see sub-zero in actual commercial kitchens.
bluGill
an hour ago
Many 250 appliances are targeted at landlords who care that the applicance is cheap and works for years without complaints. They don't care about features - they will never use them - just that it is good enough to check the box and the users don't get so mad they complain. They also don't care that it looks good so you get things that look cheap but last.
Note that I said many above. there are also 250 appliances built for the penny wise and pound foolish - they will break in a few years (just long enough that the warranty is up).
Even knowing that though, often there are features of the more expensive appliances that while not needed are nice enough that I'm willing to pay extra.
kergonath
an hour ago
> Buy Miele for a washing machine, nothing else, they said. I didn't had the money for that, so I bought a washing machine for 250 Euro. It has been going for 11 years, moved two times and doesn't show any signs of going out.
Washing machines are a solved problem and it does not need a high tech solution. A good, reliable motor and good weights is pretty much it. No need for brittle over-engineering, fragile touchscreens or temperamental sensors.
When I had to buy one, I got a basic Beko* because they are usually good with replacement parts, and it had the bare minimum in terms of electronics. It was also one of the cheapest, but that’s a consequence of the other criteria more than something I optimised. I would be reluctant to get a no-name Chinese one, even if it is cheap. Anyway, it’s been going for 5 years now just like on the first day. Very happy with it.
> He has got the third Samsung fridge in 10 years now.
Fridges are also a solved problem. It’s just a cooling loop with a radiator on one side and a pump in the middle, and good thermal insulation. Using three of them in 10 years is not very impressive, decent ones should go forever. There is no reason why one should fail before 10 to 15 years.
> Yeah, that's anecdotal but I haven't really found the part where buying something more expensive really helped with expanding its lifespan, rather the contrary where "high tech" broke earlier or more often.
Definitely. But I would not say that going for cheap is the best strategy. Going for simple and sturdy is, and it is usually correlated with being cheap. But there’s also a lot of cheap disposable crap.
* I am not sure how well they are known around the world, it’s a Turkish brand. Their stuff is built mainly in Turkey and in my experience sturdy and easy to fix and repair, if a bit bare bones features-wise.
frereubu
42 minutes ago
> I got a basic Beko because they are usually good with replacement parts
Can confirm this. My mum has broken two drawer fronts in her Beko freezer and I was pleasantly surprised with how easy it was to get replacements.
e2le
an hour ago
> buying something more expensive really helped with expanding its lifespan
Expensive consumer appliances aren't always the same quality as expensive professional appliances.
michelb
2 hours ago
>It has been going for 11 years, moved two times and doesn't show any signs of going out.
I replaced my AEG washing machine last year after ±10 years of service. The new one, also roughly 200 euro, uses a fraction of the energy, and cleans better. I should have swapped it out way earlier to save money.
kakacik
2 hours ago
Samsung/LG don't know how to build reliable white home appliances, or don't want to. Or black ones for that matter (remember FUBAR with Samsung bricking their expensive surround system for good? Not so long ago).
No reason to buy those when you have ie some basic Bosch stuff. TBH smart stuff should be left to computers and phones, rest should be dumb as brick. But folks keep buying it for some reason (ie hey Samsung makes good phones, lets buy their fridge), hence crapware everywhere.
bayindirh
2 hours ago
In my family we have 3 fridges, 2 washers and 2 dishwashers, and our experience a bit different than the rest of the thread.
The fridges are dead-silent and working great for 7+ years. Washers are also nice, washing for a bit too long but don't wear the clothes down and have better stain removal performance than their peers, and dishwashers are extremely slow and not designed for European market. Their baskets are not suitable for our dishes, we can't fill them efficiently even.
So, from experience their fridges are A-OK, washers are great with some caveats, but dishwashers are not good.
My first choice is still BSH group and Beko, but Samsung is acceptable if required, but LG? Ain't nobody got time for that.
riffraff
an hour ago
My Samsung fridge worked fine for ten years and then broke down. Apparently it was the first generation of some new compressor or something and it was known to be problematic. The new ones come with an extra long warranty on that bit
bayindirh
an hour ago
The fridges we have at least 10 year warranties on the compressor, that's right. Considering the last fridge we had worked for ~20 years, I'm eager to see how planned obsolescence will play on these, yet they work pretty nicely.
My own Siemens fridge is with me for ~14 years, as well.
epcoa
an hour ago
It’s pretty well known in the US that LG washers perform better and have a far better parts and service network than Samsung. You think whatever you want though.
bayindirh
an hour ago
I'm not in the US though. The models, their performance and service networks are way different.
I have replaced shock absorbers and power switch of a 15 year old Beko washing machine last year, and it cost me 6$ plus workmanship to get genuine parts installed in 20 minutes.
I bet that won't be very possible over there, though.
IAmBroom
10 minutes ago
> It’s pretty well known in the US that
If you're going to get snitty, cite your claim.
malfist
3 hours ago
Why are you throwing LG in with Samsung? They routinely have some of the most durable appliances, check consumer reports if you don't believe me. They even offer ten year warranty on their direct drive washer and dryers
lmz
3 hours ago
There was a US lawsuit against them for their linear compressors: https://www.nbcwashington.com/news/consumer/fridge-failures-...
throw0101c
2 hours ago
> There was a US lawsuit against them for their linear compressors: https://www.nbcwashington.com/news/consumer/fridge-failures-...
Out of all the fridges that LG sold, what percentage had issues? LG sells a lot of units, so even small percentages may end up with 'critical mass' of problems that gains wider awareness.
An article from an appliance retailer that has their own in-house service department, and so has statistics on repair rates of the various OEMs that they sell:
* https://blog.yaleappliance.com/lg-compressor-class-action-la...
Looking at service rates in total (for all issues), LG has the lowest number out of all the manufacturers they sell/service:
* https://blog.yaleappliance.com/the-best-counter-depth-refrig...
* https://blog.yaleappliance.com/most-reliable-counter-depth-f...
brycewray
an hour ago
Yes, recently replaced an LG refrig with that issue. Its second linear compressor in eight years was dying the way the first one had (four years after purchase, with the sympathetic repairman telling us this second compressor was the “fixed” model and should last for quite a few more years), so we bailed on it. Its 1985-vintage Whirlpool predecessor had worked for 32 years, FWIW.
SlightlyLeftPad
2 hours ago
LG washers and dryers have consistently been one of the most reliable appliances I have owned.
Other than minor design flaws like lettering that wipes off if laundry detergent contacts it (older models), that was the only issue I’ve had in 11 years.
downut
2 hours ago
Huh, two houses back I had a really fucking POS dryer that I got expert at replacing the "Dryer Thermal Fuse" (pick your own youtube video walkthrough) and my foggy memory says in my ear that it was an LG dryer. So I'm thinking, this commenter malfist, doesn't know what he is talking about and I'll go look in my notes.org and... NOPE! It was a Samsung DV42H5000EW/A3 model!
Sorry malfist for thinking bad thoughts. I've redirected all that negative energy back to its rightful owner: Samsung.
The washer next to that dryer was an LG, and in my notes I never touched it.
Always good to reattach to reality.
Ah, I see that the washer/dryer pair we bought new 4 years ago and hauled across the country are LG ThinQs. Very happy with them. Apparently can be "smart" but I shut that down.
KetoManx64
3 hours ago
Must be a different branch than the TV's, which spy on what you're talking about
serf
2 hours ago
I understand the axe to grind, but what about their spy tech hurts durability or warranty prospects; the thing your comments' parent was talking about?
KetoManx64
an hour ago
Do you not think it's relevant to mention to people that the appliance that they have in their house might be listening to everything they're saying and uploading it to LG's servers? A quick Google search shows that LG has WiFi enabled dishwashers/washing machines.
IAmBroom
9 minutes ago
Simply providing a "smart" appliance is not damning the entire product line.
someotherperson
3 hours ago
There's other reasons to avoid LG: https://www.youtube.com/watch?v=ToP9xfLDSME
runjake
an hour ago
I think it may depend on the LG appliance. Their washers and dryers are generally rated pretty well and last a long time (personal experience). They are generally pretty self-repairable and parts aren't obscene (again, personal experience).
That said, next go around, I'm buying a top loader Speed Queen Commercial washer and dryer. The ones with analog knobs.
But yeah, I'd never buy a Samsung appliance and that seems to be universal advice among the clued.
axus
an hour ago
My Speed Queens with buttons/LED have been good for ~10 years now, only rare minor problems and none with the "electronics".
branko_d
3 hours ago
Is this lack of quality a US thing?
Where we live (Kazakhstan), we had a Samsung fridge, AC and TV for about 7 years without any issues whatsoever. After moving to a new apartment, we bought another Samsung fridge and it has been quietly humming along for over 2 years now.
I never heard anybody complaining about Samsung.
toast0
2 hours ago
Could be more features lead to more problems. Ice makers are highly desirable and often problematic.
Could be that US runs on 120vac and that means a lot of different parts.
Could be the US market gets more advanced compressors and what not to meet energy efficiency requirements (and maybe reduced noise) and Kazakhstan gets a simpler refrigerator that just keeps working.
konfusinomicon
3 hours ago
damn I really like my samsung fridge and dishwasher that ive had for just over 2 years. Hopefully my fate is not the same cause that dishwasher is quieter than a church mouse. if it is, back to the scratch and dent appliance store for something else I guess
bluGill
39 minutes ago
Samsung has been around for a while now. I wouldn't be surprised if they finally decided to fix their issues and new ones work fine. However I still won't be allowing them in my house for a few decades at least to be sure. Partially because I was burned in the past.
Since you already have them I wish you luck. Maybe they now last.
gambiting
3 hours ago
I wonder if it's a regional difference. Here in the UK I have their fridge and dryer - both came with 5 year warranty. My inlaws have their fridge in Poland, that came with a 10 year warranty on the compressor. They've had it now for 8 years and it's been working fine. Obviously it's anecdotes, but if a company offers 10 years warranty for something I tend to see that as a strong signal it's going to be at least somewhat reliable.
mc32
3 hours ago
From what people say, if you want french door fridges, Bosch and Fisher Paykel are the ones to go for.
lotsofpulp
2 hours ago
I’ve had 3 LG french door fridges for 5 to 10 years and none have had any issues, and they cost half or a third as much as Bosch and Fisher Paykel.
I feel like I save a lot more money just buying whatever decent rated LG stuff on Costco and replacing it whenever it breaks (hasn’t happened yet).
hansvm
3 hours ago
There's an old joke floating around if anyone remembers where it's from:
A tech enthusiast has the latest and greatest smartphones, voice assistants, and everything else cool and flashy. A programmer has a single inkjet printer from the 90s, and they keep a shotgun by their bedside in case it makes a noise.
jjice
2 hours ago
I always joke with people that I hate software in anything but a traditional computers _because_ I'm a software engineer. I want the car with the fewest smart features, a normal door bell, a non-smart washing machine.
Software sucks a lot of the time and it often gets in the way, at least the way it's deployed over the last decade. Very few things in my home should connect to the internet. My phone and computers. Begrudgingly my TV now.
Also, those things that connect to the internet but don't let you have control? They get EOL'd, despite having paid a premium for them. I've never had a stove from this century and they all work fine, because why the hell wouldn't they?
robocat
17 minutes ago
I've become oversensitive to UI problems and bugs.
I get triggered when watching my family or friends struggle with egregiously poor design.
I have avoidance techniques, so I can avoid facing the most anger inducing software.
I just feel lucky I'm not a graphic designer or architect or writer. How does someone with good taste even survive facing the outside world?
fg137
3 hours ago
The earliest that I can track down is https://www.tumblr.com/michaelblume/169525456166/tech-enthus...
BLKNSLVR
2 hours ago
Real tech people don't own printers.
(to ruin an otherwise good joke)
jonah
3 hours ago
I'd go with an ancient boat anchor LaserJet but, otherwise, yep.
wolfi1
3 hours ago
if it makes an unexpected noise, to be precise
jasode
3 hours ago
>I am now eyeing my dishwasher very suspiciously.
Appliances with mandatory wi-fi is a bad trend. The mid-tier dishwasher from Bosch locks the Eco(nomy) energy saver cycle, delayed start, etc functionality behind a smartphone app. This requires connecting the dishwasher to wi-fi and using the smartphone to create a Bosch online account. That's what the whole Jeff Geerling complaint video was all about.
nicoburns
3 hours ago
Aside: I heard that "eco mode" is typically not actually the most energy efficient mode on most washing machines. Apparently it's a standard mode they have to add so that energy efficiency can be measured across machines, but that means it can't be optimised.
You're typically better off looking for some kind quick/fast mode. Or even the "regular" mode.
(YMMV, look things up for your specific model)
piltdownman
3 hours ago
That's not true in the EU anyway.
Under EU Commission Regulation (EU) 2019/2023, washing machines sold in the European Union must include a mandatory standardized program called "Eco 40-60".
The whole point is to enforce strict legal limits on maximum water and electricity consumption per cycle based on the machine's rated capacity. This it the reason they tend to run for hours - it uses less water and energy than a standard cotton cycle by having longer soak times and using less electricity to heat the water.
In 1995 it took 94 litres of water and 350 kWh/a for a cycle in the average EU washing machine. These measures, amongst others, reduced that to 36 l/cycle and 96 kWh/a in 2020 and an expected 30 l/cycle by 2030.
https://energy-efficient-products.ec.europa.eu/product-list/...
https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELE...
dingaling
an hour ago
The irony being that Eco loads are necessarily smaller, for soaking and to draw less current through the motor, so to do the same amount of clothes as one 'planet killer' wash you need to do at least two 'Eco' cycles.
TLDR: there aren't really any shortcuts to getting dirt out of clothes.
catlikesshrimp
39 minutes ago
Using durable clothes for as long as they... endure. Definitely not flash fashion.
Since I live in a poor country, I am allowed to use cotton shirts until too much skin shows (hyperbole, I only allow one small hole) Then, it becomes a rag or a mop 100% of the time.
Having few stains in an worn bought-new shirt is a good indicator of not being rich and still having class.
Eco friendly means unfashionable most of the time. Smaller cars, or even public transport, god forbid.
gambiting
3 hours ago
It's one of those "optimize for X/Y/Z, pick two". The eco mode is usually the best for water usage, but it might use more energy. The fast modes might use more water but less energy. It's hard to do both and still get good results.
baby_souffle
2 hours ago
Set your BSH free!
maxglute
26 minutes ago
I'm sure my unconnected LG oled is gossiping about me to my neighbours connected LG fridge.
ortusdux
2 hours ago
Countries with heavy investment in wind and solar are seeing periods of free or negative cost electricity. Ideally, batteries would soak this up for use during peak hours, but smart appliances can be a great way to take advantage. It's a shame that these companies cannot be trusted with our data!
autoexec
16 minutes ago
It's true with basically all technology these days. We have a lot of cool and useful technology, but every company who will sell it to you has designed it so that the device you paid for is also being used by them to screw you over.
onlyrealcuzzo
an hour ago
> Please scan your butthole twice to open the fridge and retrieve the beer.
freedomben
42 minutes ago
make sure to enema yourself with a verification bag to continue
account42
3 hours ago
A lot of devices have optional "smart" functionality. I don't think that's nearly as bad as devices actively connected to the internet.
waltbosz
2 hours ago
I'm skeptical of Samsung after having two LCD monitors dies at approximately the same usage hours. I think they were victims of the 2000s capacitor plague.
My house came with Samsung front load washer and drier. They're not wonderful but they're still running for the 6 years I've lived here. I had to replace the drier drum after the rollers deteriorated and gouged out holes in the drum. Then I had to replace the rollers again after a year because I bought cheap rollers :(
whizzter
3 hours ago
Ugh, I've avoided connecting my TV to Wifi to avoid all "smart" crap but it does support some "wireless" display from Windows that seems to be local based and I do get periodic requests to connect to other devices (My conundrum now becomes, is the TV safer with or without remote connection/updates).
robertlagrant
2 hours ago
I have a dishwasher that turned out to have an app. I quite like it, but I am going to try and isolate it and only get it integrated into Home Assistant.
crisnoble
5 minutes ago
Honestly baffled by this. You load the dishwasher and then go sit down on your phone, open an app, and turn it on? And that will be preferable to clicking start as you close the door?
snarfy
3 hours ago
Yeah, my hot water heater has an app. I'm not happy about this.
autoexec
14 minutes ago
"Never buy hardware that requires and app to use" has been my rule for a long time and I've never once regretted it. If the need for an app wasn't disclosed before purchase the item gets promptly returned.
b3lvedere
3 hours ago
What you should have done is install a webcam, connect it to some SuperMarket AI App Api (tm) and supply your credit card info. Now you never have to worry about food anymore. :)