Guestmodinfo
5 hours ago
Sorry for not offering any solution but for the future the adage that I learnt while working in a bank in India is, "Online means double work, i.e. don't stop making hard copies of each and everything you do online"
EvanAnderson
4 hours ago
Backups should definitely have been "a thing" with them. I don't handle their IT support (I'm just the dad of a kid who went there 5 years ago), but I've already made some recommendations re: offline backup.
Since I don't use Google's products personally I haven't kept with the state-of-the-art in backup for the Workspace product. For my Customers who use Microsoft 365 I'm using the Veeam Backup for Microsoft 365 product for this kind of situation. I guess I need to research the kinds of analogous offerings for Google Workspace.