Let's not forget that, much more recently than Challenger and Columbia, NASA showed signs of launch fever in the Starliner program.
Starliner was not safe to fly either, thrusters couldn't be trusted, but Boeing and NASA managed pushed on and decided to fly anyway. The flight demonstrated that the problems were bad indeed. NASA communications pretended things were not good but not disastrous.
Turns out things were much worse than NASA and Boeing wanted to admit: https://arstechnica.com/space/2026/02/nasa-chief-classifies-...
“Starliner has design and engineering deficiencies that must be corrected, but the most troubling failure revealed by this investigation is not hardware,” Isaacman wrote in his letter to the NASA workforce. “It is decision-making and leadership that, if left unchecked, could create a culture incompatible with human spaceflight.”
Still, after astronauts Butch Wilmore and Suni Williams eventually docked at the station, Boeing officials declared it a success. “We accomplished a lot, and really more than expected,” said Mark Nappi, vice president and manager of Boeing’s Commercial Crew Program, during a post-docking news conference. “We just had an outstanding day.”
The true danger the astronauts faced on board Starliner was not publicly revealed until after they landed and flew back to Houston. In an interview with Ars, Wilmore described the tense minutes when he had to take control of Starliner as its thrusters began to fail, one after the other.
One thing that has surprised outside observers since publication of Wilmore’s harrowing experience is how NASA, knowing all of this, could have seriously entertained bringing the crew home on Starliner.
Isaacman clearly had questions as well. He began reviewing the internal report on Starliner, published last November, almost immediately after becoming the space agency administrator in December. He wanted to understand why NASA insisted publicly for so long that it would bring astronauts back on Starliner, even though there was a safe backup option with Crew Dragon.
“Pretending that that did not exist, and focusing exclusively on a single pathway, created a cultural issue that leadership should have been able to step in and course correct,” Isaacman said during the teleconference. “What levels of the organization inside of NASA did that exist at? Multiple levels, including, I would say, right up to the administrator of NASA.”
Some of NASA’s biggest lapses in judgment occurred before the crew flight test, the report found. In particular, these revolved around the second orbital flight test of Starliner, which took place two years earlier, in May 2022.
During this flight, which was declared to be successful, three of the thrusters on the Starliner Service Module failed. In hindsight, this should have raised huge red flags for what was to come during the mission of Wilmore and Williams two years later.
However, in his letter to NASA employees, Isaacman said the NASA and Boeing investigations into these failures did not push hard enough to find the root cause of the thruster failures.
And so on. Lots of parallels with the Artemis program, though in Artemis Isaacman doesn't seem to be following his own conclusions from the Starliner failure.