o999
4 hours ago
I like how people in comments are keen to change the world, but I - more realisticly - only focus on gaming the system so I can actually save myself couple bucks right away.
I set pick up and destination, exit the app, open another rides app, wait few minutes for uber to notify me that the price went down.
I only give it initials (instead of full name) and phone number, not even my gender, I rarely rate drivers positively, if it is not a negative experience, I skip reviewing, so they don't know I "like" the service.
When it takes more than a minute to find a ride, I cancel the ride and choose the "others" option, as this is the de-facto the option for "I will just take a cab", so I get inserted on the "churn risk" list.
I use a virtual card that I some time leave empty so payment fail after the ride, and on the next ride I readjust my virtual card limit on the next ride and pay the last bill so I am added on the "poor and miserable riders" list.
I am well protected
glitchc
3 hours ago
I'm not sure if any of this actually saves you money. If anything, it may drive the algorithm to pair you with less than stellar drivers. In a customer retention phase, which Uber is in right now, the algorithm should aim to pair good clients with good drivers and poor clients with poor drivers, just to protect the repeat business.
blendergeek
3 hours ago
> I like how people in comments are keen to change the world, but I - more realisticly - only focus on gaming the system so I can actually save myself couple bucks right away.
This type of attitude sometimes makes the world a worse place. If everyone has this attitude, the system can break down.
> I rarely rate drivers positively
Drivers live or die by their rating. Refusing to give good reviews harms the drivers who are already barely scraping by. This is a very good example of how you can cause real world harm with by trying to game the system for yourself.
epidemian
2 hours ago
> Drivers live or die by their rating. Refusing to give good reviews harms the drivers who are already barely scraping by.
I drive on Uber part-time. In my city at least, rating is not such a big deal. The vast vast majority of people give 5 stars ratings (i'm talking about 99% of ratings).
I assume there are some people who only give ratings when the service was exceptionally good or exceptionally bad, or would otherwise consider 3 stars as a fair rating for a normal experience. Let's call there honest raters. As a driver, i don't think honest raters can have such a big impact on me, because the platform is designed so that there's no preference to always match honest raters to some particular drivers. Their honest ratings will be spread more or less uniformly among drivers.
And, if we want to apply Kantian logic and think "but what would happen if everybody did the same?", well, Uber is a live system too: if more people would become honest raters, then the ceiling of what's the minimum average rating you need to have as a driver would be lowered accordingly. Uber needs drivers too. It needs to keep a healthy balance of available drivers and available passengers. If either of the two gets too low, if would lose the other part in short time.
Buttons840
2 hours ago
Some systems are worth breaking down. On a macro-level, I think it's safe to assume that drivers are already being maximally exploited by the algorithm.
ji_zai
an hour ago
> This type of attitude sometimes makes the world a worse place. If everyone has this attitude, the system can break down
Or: bad actors speed up the rate at which the system improves to not rely on the goodness of individuals in order to operate.
DaoVeles
an hour ago
That may be the case but this can be seen as 'Hate the game not the player'. Just because folks are in this position doesn't mean you should be complicit in its continuation as it stands.
I mean I get it, you end up hurting those that have the least power. It is a rough predicament to be in.
Dwolb
2 hours ago
Interesting take.
Assumes we all benefit from playing into the system Uber created.
Maybe true on a local maximum.
But is it true on the global one?
TimTheTinker
2 hours ago
No one actually knows what the global maximum is, or how to get there, outside of any specifics that religion may or may not tell you.
A "global maximum" closely parallels the definition of faith. It's the maximal good for the maximal number of people, and a real destination for some (surely not all are worthy of it, as long as human evil exists). How we get there, what it is, who actually makes it there, on what basis, what's preventing its realization at present, how to overcome such obstacles --- these are the questions that religions (including secular humanism) answer.
abrookewood
2 hours ago
"Drivers live or die by their rating" - really??? I have never given the drivers rating a moments thought. Do you seriously cancel rides because the driver doesn't have 5 stars??
welshwelsh
2 hours ago
If a driver's average rating falls below 4.6 Uber typically removes them from the platform. A rating of less than 5 stars is treated similarly to if a customer reported a driver for poor service.
abrookewood
an hour ago
Ahh, OK I had no idea that was a thing. I thought it was just for customer decisions.
kulahan
an hour ago
I guarantee their algorithms factor in average number of riders who don’t rate anyone lol. Maybe they weight them. Maybe they grade everyone on a bell curve. Maybe they use it in C-suite meetings to determine strategies. I can just about guarantee they don’t ignore it, though.
They’re a tech company;a decent rating algorithm should be one of the most likely things for them to excel in, or they’d just lose to any company that does because all the good drivers they’re dropping are immediately signing up to work for a competing service.
tl;dr It is in ride-services’ best to retain good drivers, no?
defrost
2 hours ago
> Do you seriously cancel rides ..
It's also possible that the algorithm behind the scenes allocates drivers to demand based on ( proximity AND driver rating ).
If so then lower ranked drivers would be 'starved' out by higher ranked drivers.
simtel20
2 hours ago
Drivers with below 4 star ratings used to get dropped from Uber and Lyft. Not sure how a non-rating affects their score, but I'd assume the worst.
blendergeek
2 hours ago
A non rating doesn't directly affect their score. But if a driver doesn't get plenty of five star reviews, they'll get dropped from the app because there are always people who give bad reviews because they had a bad day.
magic_hamster
4 hours ago
I don't know if this saves you money, but if it is, you are certainly working pretty hard for it.
xandrius
4 hours ago
I do the same and it's really not more work. All the steps come rather smoothly when you have the goal in mind of not benefiting the app in any way.
o999
4 hours ago
Exactly
o999
4 hours ago
Negligible saving for one ride, but I rely on Uber as I have no car and riding in taxis in my city is sometimes horrible, so it adds up on the long-run.
kbenson
3 hours ago
Do you have info, anecdotal or otherwise, on how much you think you save per ride in total and relative amounts? That might sound like a lot, but really I'm just wondering if you can estimate "I think I save about $X dollars on a fare that would cost $Y dollars otherwise."
floatrock
3 hours ago
Yeah, and any individual vote doesn't make a difference, so why take the time to vote?
I don't know man... saving a few bucks on the average HN 300k+ salary doesn't make a difference, but let people have their principles. Isn't that the source of the original hacker mentality and the stuff we like to celebrate here?
o999
3 hours ago
>> I like how people in comments are keen to change the world, but I - more realisticly - only focus on...
> but let people have their principles.
I believe I did..?
radicality
3 hours ago
Wouldn’t / shouldn’t this heavily penalize you? Like, what I want to optimize for is that when there’s little Uber capacity and many requests, that I get prioritized and get put as close to the front of the queue as possible. Which is why I tend to stick to just one app (Uber), and try to have a high rating.
But idk if it’s doing anything. At least back when Uber had tiers (platinum / diamond) it was more obvious the perks you get with more use (like with airlines), but now that they dropped those I’m feeling less inclined to keep using just Uber vs a mix of all apps and picking cheapest.
thr0w
2 hours ago
> I set pick up and destination, exit the app, open another rides app, wait few minutes for uber to notify me that the price went down.
Just tried this, didn't get any notification.
pack_stimulus
4 hours ago
Thank you for these tips.
nomilk
4 hours ago
I do similar to you. I wonder if not rating is limiting your gains relative to giving (gasps) four or three star ratings.
o999
4 hours ago
I work on freelancing platforms, I know how harmful is it for me to get a 4.9/5 star rating.
I would prefer not to harm the driver, unless he was a dick or was driving a garbage can, I would then rate it 1-star with a clear conscience.