>> EFF has long argued that AI has no place in consequential government decisions about peoples’ rights or access to benefits, such as immigration enforcement and policing decisions. That’s because using automated decision-making in these contexts risks decisions that violate people’s rights or deprive them of benefits they’re entitled to based on biased or inappropriate considerations and without proper due process or accountability if there is an error.

But that's the whole point.

"WISeR has resulted in delays and denials of care, operational chaos, and reports of patient harm"

It sounds pretty par for the course for non-AI as well. What criteria is the EFF using for its evaluation or the program, Medicare's own internal metrics?

I'm actually amazed this stuff even works enough to do a bad job. Getting data into an LLM out of the Medicare system is something I assume would have taken at least a quarter or two.