beloch
8 hours ago
Is this because:
1. MS over-hired, has too many employees, and not enough work?
2. MS is reaping the benefits of AI and can do the same work with fewer employees?
3. MS has over-invested in data-centres and needs to conserve cash to stay in the game during it's unprofitable phase (assuming it's not a bubble)?
taocoyote
7 hours ago
4. MS plans on re-filling a large portion of those roles at a lower salary
xp84
7 hours ago
Ah, you bet. And probably offshore.
autophagian
8 hours ago
Yes.
SimianSci
8 hours ago
All of the above,
Microsoft overhired due to the spike in global usage during the pandemic. Some jobs are being automated but it’s more a question of "How many." And Microsoft was one of the first to start dumping its cash reserves into data centers. There is a good chance these will remain profitable even after any sort of bubble pop because they still remain a hyperscaler that can provide services beyond just AI compute.
overall, given where the economy is at and how much of their war chest is gone, im not surprised to see this happening.
malfist
8 hours ago
Seriously? People still trot out that "over hired during the pandemic" line six years later?
hn_throwaway_99
7 hours ago
If you look at Microsoft's total headcount over the past decade, it's really not that outlandish, especially if you combine "over hired during the pandemic" with "end of the ZIRP era". In 2019 employee count was 144k, now it's about 223k.
That said, for the past 3 decades at least, tech was a hugely growing sector that provided ever growing employment opportunities. It seems like that time is now over. Even if you take the "Jevon's paradox view" of AI, that is that the cheaper cost of writing software will feed a demand explosion, it's just hard to imagine that many more people will be needed to fulfill that extra demand.
This is why I think it's fair to think "this time it really is different". In past technological revolutions, it really wasn't that hard to see where the new jobs would come from. Now even the leaders of the AI revolution think it will kill tons of jobs. I get a bit worried about the number of young people and friends' kids who decide to major in "business" in college now. It just feels very difficult to imagine a white collar career that will be stable over the next 10 years or so, let alone an individual's 40 year career.
Eridrus
7 hours ago
> In past technological revolutions, it really wasn't that hard to see where the new jobs would come from.
I think this is an extremely pollyannaish view of how technological revolutions have happened. In fact, it is always the exact opposite, people always fail to predict where new jobs would come from.
hn_throwaway_99
7 hours ago
I'll just speak for myself then. The "PC revolution" launched in the 80s. A primary goal of the PC (from a business perspective) was to allow individual workers to do much more by themselves, e.g. in the 60s and 70s you had legions of secretaries and assistants for basically every mid level or higher worker.
It was completely obvious in the 80s, and I say this because I lived it, that you would need tons of people building software and in tech generally as PCs and related tech killed off a slew of those admin assistant jobs.
malfist
6 hours ago
You can't just look at the number from 7 years ago and compare it to today and say "see pandemic over hiring" look at it with more resolution. Microsoft indeed increased hiring during the pandemic, but they laid people off and then rehired more than they laid off. Since the 2022 layoffs tech companies have consistently increased staffing levels.
This isn't pandemic over hiring, its layoffs to create fear and give them an excuse. I guarante you, and I'll put money on this. No matter how many people they let go with this, in six months they'll be employing even more than they do today.
jnwatson
2 hours ago
Google has only about 2% more employees than 2022. Management decided that's the biggest the company is going to get.
It impacts absolutely everything. The dynamism from a growing org is gone. Managers have very slim opportunity for promotion. If you need people, you have to find them from another team. I'm relatively new on my team with 5 years there.
morkalork
8 hours ago
Prolly gonna hear it for the next 16
bayarearefugee
4 hours ago
> Prolly gonna hear it for the next 16
Look at this optimist over here thinking people will still have jobs to lose in 16 years.
Marazan
7 hours ago
I mean they added close to 50% to their headcount over Covid. Is Microsoft doing 50% more stuff?
They over hired and are still no where near their pre-pandemic numbers.
gamblor956
8 hours ago
1) Yes. 2) No. 3) Yes.
Given how abysmal Copilot was/is, and how buggy their software has become this year, it's clear that they aren't reaping any benefits from AI usage internally.
rvba
8 hours ago
Copilot is as it is (definitely it improved) and is simply useful as part of thr MS Office bundle.
most office workers seem to want at least the 20 usd per month plan
This can mean nothing who uses AI for programming, but is useful for day to day office work - and I belive it can sell very well
xp84
6 hours ago
Since I’ve had a personal 365 subscription for at least a decade (for a 2TB OneDrive, mobile office apps, etc), I dropped my ChatGPT subscription about a year ago and use Copilot every day as my general-purpose AI tool. It’s quite adequate and it integrates semi-decently with Edge.
DrewADesign
8 hours ago
Your experience with office workers does not match mine. None of the ones I know are willing to pay a dime. In the administrative parts of my job, I document and tersely communicate data that I gather based on things in the physical world, which means AI features are less than useless to me — copilot is something I have to find and disable because it’s constantly trying to do things like fill in spreadsheets with complete nonsense.
Office work is many fields in many businesses of all shapes and sizes in many industries. It doesn’t make sense to generalize.
postepowanieadm
5 minutes ago
Office workers burning their own LLM is scary on so many levels.
sublinear
7 hours ago
Yep! Copilot is proving to be a much better product strategy than anything OpenAI or Anthropic could do. Microsoft still dominates the enterprise market.
Similarly, Google is improving Gemini and still dominates pretty much everywhere else from the phone to the car and on the web.
They don't have to have the best LLMs to finally deliver on the value they promised over a decade ago. Applications are always a much better moat, and it's not like anyone was going anywhere else anyway. I'm fully expecting Microsoft, Google, Apple, and Amazon to reap soon and buy up datacenters for pennies on the dollar. Market won't crash because China was smart enough to pause and maintain the hardware shortage.
> This can mean nothing who uses AI for programming
It doesn't matter because AI programming never got much buy-in outside of leaner teams working at startups. Startups will continue to migrate towards running their own local models. The corporate world does have some limited use for greenfield and misc tech debt, but will always be slowed down by the need for much larger scale human collaboration. The LLMs don't move the needle at all on productivity when the changes remain small (the parts people agreed on after all the teeth pulling) and the sprints and deadlines are still long.