grebc
7 hours ago
I can fathom the product losses from this one incident would outweigh all the imaginary reasons people tell themselves for why monitoring/connected/smart devices are useful in their work/home.
Definitely won’t stop anyone buying though is the saddest part.
skybrian
7 hours ago
When a freezer stops working and nobody notices for a while, the food will spoil then, too.
If it were monitoring-only, rather than connected to the power, it would probably be fine.
grebc
7 hours ago
It’s a supermarket, staff will be stocktaking, restocking, walking past A LOT.
skybrian
7 hours ago
True, but they'd need to be specifically checking a thermometer or it might warm up a fair bit before being noticed.
otherme123
6 hours ago
Any industrial fridge, even many home fridges, have a sound alarm if some temperature threshold is reached. It is trivial to _send_ alerts if the threshold is crossed. What is less common is remote control.
E.g. the -80°C's in our lab are all naturally air gapped: the monitoring system is send-only.
kulahan
6 hours ago
It’s kind of a low-grade risk though, don’t you think? I imagine it’s unlikely we’d see major changes over “some stores lost a few hundred grand due to a cyber attack”.
I suppose it could expand, but even still, there’s plenty of non-perishable foods. It would be annoying at worst, but maybe never outright dangerous?
pixl97
6 hours ago
It is not a low grade risk at all, these represent extreme health risks to the customer.
It may be some time before staff notices a unit is heating up. And if customers aren't paying attention and grab something biologically fragile like milk they could get food poisoning that could hospitalize you for days.
kulahan
25 minutes ago
Food needs to be at room temperature for 8 hours before it’s considered spoiled. These are refrigerated products, surrounded by tons of thermal mass (other products) in often enclosed or highly efficient spaces. You’d need people to not notice that every single package they touch in the freezer is literally room temp for a full workday before this starts causing mass poisoning. Not sure that’s reasonable.
shlip
6 hours ago
Well "a" (aka 1) freezer malfunctionning will let a few items spoil. Hundreds of connected appliances nation wide, that's a different story.
They had been able to manage just fine for several decades before internet of shits happened.
Fear not for them though, they'll go whine under the government's noze and get a refund. So much for the liberalism they praise when everything is fine for them.
zamadatix
6 hours ago
I can fathom these have caught more failures than they've caused for these supermarkets, not counting the other ways they use smart devices. If there's a sad part to be found it's in single points of failure but even that may not be far off cost optimal in the long run.
But the way you find out which kind of scenario is by getting the loss and savings data and comparing it, not wondering what could be true and declaring it be the saddest one.