LG strongly denies TV spying claims

4 pointsposted 5 hours ago
by datakan

3 Comments

al_borland

5 hours ago

They say these features are opt-in and they reject dark patterns, but in my experience setting up LG TVs, everything was opt-in and I had to manually hunt through all the menus to turn this stuff off.

Their statements don’t align with the reality I’ve experienced as a customer. My TV is not connected to the network, because the setup process left me with 0 trust that LG wouldn’t be collecting information regardless of my settings, or that I didn’t miss something. There was also the risk that they’d add a new “feature” with an update which would I’d be automatically opted in to.

Until they start selling truly dumb TVs, I’m not going to trust anything and their statements fall flat.

bediger4000

5 hours ago

So what? We allow people and corporations to lie under almost all circumstances, including most ads and press releases. Get them under oath, if they still deny spying, that would be a minor news item.