One woman's Tesla was remotely controlled by an abusive ex-partner

54 pointsposted 4 hours ago
by gradschool

27 Comments

ctkhn

3 hours ago

I don't think it's JUST Teslas, any car with its own cellular link is a total non starter for me after that Jeep article 10ish years ago. Give me a key fob, carplay for my music and maps, and that's all the smarts I need. Keep the heated seats.

randycupertino

3 hours ago

Sorry heated seats now behind $13.99/mo paywall.

kotaKat

2 hours ago

That's why I'll drive my Slate down to AutoZone and grab the 12v heated seat massager pad and strap it to the drivers' seat.

Take that, paywalled subscriptions.

glimshe

16 minutes ago

Our customers have spoken and we are listening. The 12V power outlet in your car now requires a $9.99/month unlimited use fee or an affordable per-watt charge you can pay with a CarBucks card found in all major retailers!

polishdude20

13 minutes ago

Time to directly wire it to the car battery then

lolc

3 hours ago

Choice quote from the article:

    Three days later, Pucci, now 50, followed her in a car and started to yell at her about a man she was dating.

    “You thought you’d get away with this. I am in your car. I am in your maps,” he shouted at her, according to the police records.

    [...]

    “The victim has not been able to drive certain speeds and on most recent occasions throughout this period, [the accused] has turned on ‘Valet Mode’ which immediately reduces the speed to 40km per hour causing significant safety issues for the victim on the road”, the police documents stated.
Of course this incident shows why I wouldn't want a car with this capability. Because when an asshole like Pucci can do it, the operator of the remote services can do it too!

chmod775

2 hours ago

> I am in your car. I am in your maps.

That's the worst villain monologue I've ever heard, but unintentionally funny. Somehow appropriate for someone sharing his name with a JoJo's Bizarre Adventure villain.

ratelimitsteve

3 hours ago

As soon as I saw the title I was like "There's gonna be a long history of abuse before this that has yet to see any consequences." Then I open the article and there's a whole section called "History of Abuse".

aftbit

3 hours ago

Remotely controlling or even accessing location info from a car should show a little popup on the infotainment system, if not live, at least when you park or next start the car.

apearson

2 hours ago

This is already a feature in the software and has been for years. Anytime the car is accessed remotely a phone icon is shown on screen and you can click it to see what is accessing.

wildzzz

38 minutes ago

It sounds like this woman just wasn't aware of the control he had over the car until the parental control message popped up sometime in the 12 day span. Since the article doesn't mention anything after those dates, she was likely able to gain back control.

I certainly understand why people don't want connected cars but I can also understand the convenience factor. Yes, this amount of control over a car could potentially be used to put someone in danger (40kph on the highway isn't safe). But other than ensuring reasonable safeguards against speed controls on a highway, how would Tesla or any other manufacturer ensure convenient access to these remote features for the legitimate owner of the car? I guess one way would be to verify account information against an email or phone number that were used at purchase, only allow transfer of the remote control access by written authorization, and enable 2FA so only someone with access to the owner's email or phone can log in. I guess this still doesn't limit an abusive partner that simply just takes the victims phone or forces them to sign up using the abuser's information. And even so, is it Tesla's duty to ensure abusive partners don't abuse remote control? At best, they have a duty to ensure remote control cannot put the driver into a dangerous situation. Maybe they could have a local-only override code that allows an authenticated driver to temporarily cancel any remote control. Maybe all a remote user could do is reset the code but not be able to set a new one.

dylan604

3 hours ago

I'm both surprised and not that this is not present. It took iOS how many versions before showing the icon when some app somewhere is using the location? These are the kinds of things that the system designers are so focused on getting it to work that thinking of protecting the users from abuse is just not part of the roadmap. It makes sense, except in today's times. There have been so many examples of systems being abused and examples of the solutions put in place that we don't have to start from a blank sheet of paper. Designers should look around at what is normal and start from there. Designing v1 with less features than everything around it is just lazy

moepstar

3 hours ago

Lay down the pitchfork, this _is_ on the dashboard - and has been since sometime in 2023: https://tesla-info.com/release/2023.38#Location%20Sharing

dessimus

an hour ago

A small icon that blends into the background of the UI and easily missed when driving, is not the same as a pop-up/audio cue informing the driver their location is currently/recently being accessed remotely.

freeone3000

an hour ago

Okay. It’s now visible. Now what? You still can’t do anything about it.

iAMkenough

2 hours ago

It’d take the form of a disclaimer that you eventually tune out because it appears every single time you start the car because Nissan wants to sell data about you.

kotaKat

an hour ago

Ford takes that approach. Every time you hop in one with the location/telemetry services on it gives you a big distracting "Location and connected vehicle/usage data collection active" message.

chrisjj

3 hours ago

But how did he get admin access?

paulryanrogers

an hour ago

Article says she granted it when she needed help, and presumably before she realized he could weaponize it against her.

chrisjj

an hour ago

Ah missed that. Thanks.

So the danger started when she let him register as the car owner.

klaff

an hour ago

Answered in the article. He used the excuse of helping her navigate the technology to get in a position of control.

josefritzishere

3 hours ago

Terrifying. I never want want a car with this risk.

GuinansEyebrows

an hour ago

i wonder what the venn diagram of "downvoters terminally incapable of placing themselves in a dangerous hypothetical in which they are not in control of a life-threatening situation" AND "people on hn who work on these products" looks like.

hopefully it's small. realistically... i'm scared.

xutopia

3 hours ago

I would not buy a Tesla because the owner of the company does Nazi salutes but I feel like this is more or less like someone forgetting their ex is on their Spotify family account.

dspillett

3 hours ago

> but I feel like this is more or less like someone forgetting their ex is on their Spotify family account

Yeah, if victims can't keep a cool head and properly do all their admin just because they are in a very stressful, perhaps even dangerous, situation, they should just accept the responsibility for being so lax instead of expecting any sort of empathy.

[just in case this is needed, because distressingly it sometimes is: that sound you may hear isn't tinnitus, it is sarcasm detectors going off]

mikestew

2 hours ago

Trivializing the problem and victim-blaming? You’re off to a great start, maybe finish up with how the victim should be prosecuted for leaving the account unsecured?