That seems much slower and more error prone than typing in the number.

What might make more sense is more of a concierge. “Please, connect me to the Home Depot in Alren, TX.” They find the number, give options if there are some, and connect the call.

If I’ve already had to get the number to give to the operator, the value is gone.

No, I barely want to talk to the human that I need to talk to in the first place. Adding an additional human just to ask to talk to the person I want to talk to sounds awful.

No way. I try to avoid to talk to people as much as possible.

I mean strangers. It always leads to akward conversations. "If you can't spot the weirdo on the bus .. you're the weirdo." as Ted from HIHMYM would probably say.

oh