Tangential question: how do you actually find and hire people?
I have a decent amount of disposable income [1], and I often want to pay people to help with things I’m not particularly skilled at. The problem is that I have no idea how to reliably find the right person or even how to structure the arrangement once I do.
I have lots of examples, but here’s a recent one. A device failed, and replacing it would have cost about $1,000. I watched some videos to see whether I could repair it myself, then spent probably ten hours researching and tinkering with it. I even bought some equipment. It was fun, but after I came close to bricking the thing, I eventually shelved it. Since I rarely use it anyway, it joined my ever-growing list of projects I’ll get back to someday.
The first problem was discovery: how do you find someone with a niche skill who is actually interested in doing a relatively small job?
The second problem was trust. I’ve been burned before by hiring companies based on Internet reviews. A lot of businesses seem to optimize for low-cost labor and throughput. The person who actually shows up has little incentive to care about quality, craftsmanship, or attention to detail.
The third problem was knowledge transfer. Even if I found the right person, explaining the problem and exactly what I wanted might take half as much effort as just doing the work myself.
And this isn’t really a new problem. Funny enough, in the 1990s I built supply chain sourcing systems. Essentially the same problem existed at a macro level: how do you efficiently match specialized demand with capable, trustworthy supply? I recently talked to someone doing similar work today, and apparently it's not close to being solved.
So what do people actually do?
[1] There’s an odd irony here: I’m also one of those people who would like to work but effectively can’t, at least under the current hiring system. I reached my financial goals in 2020. I was between jobs during the pandemic. I assumed I’d find another job fairly easily because my record was fairly impressive. What I wasn’t prepared for was how time-intensive and test-driven interviewing had become. I was over 40 (apparently a red flag), and I had little interest in competing in hustle-culture interview processes. After 5 failed interviews, it was just easier to live off my investments. Yet, I have way too much idle time.