Aurornis
5 hours ago
…of a single company
> Researchers analyzed survey data from 7,704 employees at a large healthcare organization.
I’ve been remote and worked for remote companies for a long time. In my observation, the well-being is bimodal. The people who adapt well to remote thrive. There are a lot of people who think they’re going to love remote who ultimately flame out from the loneliness, isolation, lack of visual boundaries between work and home life, and lack of externally enforced routine.
It’s really sad when the latter happens because it’s almost always someone who was hired for their great work and abilities. Then over time they get drained and you can see that the remote work wasn’t what they expected.
It’s basically impossible to predict who will fall into each category at the interview stage, or at least I can’t do it. Prior remote work success (not just experience) is the best indicator but it’s hard to evaluate, too. Some of the most difficult remote hires I’ve worked with had past remote work experience, but it’s only after being hired that you learn they struggled at those companies too.
pixelready
2 hours ago
Another factor beyond individual suitability to remote work (which certainly varies person to person and even within a person’s lifetime due to lifestyle changes), is the work situation itself.
One thing I don’t see mentioned in these discussions much is that someone might be perfectly content WFH when given clear goals and autonomy to execute in a neutral political environment, but do a few unexplained mass layoffs, give muddy direction or tighten the leash with stricter policies or new monitoring software and watch paranoia and depression take root (this is true in-office as well but I think gets amplified over Slack due to a stronger prisoner’s dilemma effect).
Unfortunately due to the power differential, any disruption to output caused by these situations will still be blamed on the individual contributor.
zer00eyz
an hour ago
> amplified over Slack
Slack and Zoom are a massive parts of the problem. Because "my boss can read it" sure does curtail a lot of conversations.
You are left in a situation where you miss out on all sorts of hints that people just aren't putting out. A string of tepid yes's on the way to get coffee is a much different signal than a string of yes's with no context in Slack. Things may be different again on zoom because of equipment quality and connectivity and peoples willingness to be a certain way on camera (and when looking at themselves).
I have seen at least half a dozen work place kerfuffles in the last 5 years that would have been avoided entirely if people were regularly co-located.
Unless you're small enough to get away with a very open and free culture (both business and personal) then there is a lot being left on the table that requires work to be re-gained. Many organizations are still bad at this.
lowercased
an hour ago
Vent ahead:
I was brought on to a team as WFH - there was an office, but most of the team I worked with were in different states. But a lot of folks had left 6-12 months previous. I was stepping in to a void, and just had some jira tickets.
Manager above me wasn't technical, didn't know my project, just said "get done what you can". I worked and filled out timesheet. I was pinging the ticket owner, no response. Tickets were for an external client. Asked manager to arrange meeting. Took 2 weeks. Got a meeting with the external client using the system who had put these tickets in. "That was Jeremy, he doesn't work here any more... I think he was talking to Glen". Well.. Glen left our team 6 months earlier.
Emily at the client I was talking to had no idea what this was for, cause she only started 2 months earlier. Another week later she said "I don't think we need any of this - whoever asked for it is gone, and I have no info".
I had recorded... probably 130 hours on a few of these tickets mostly just trying to get stuff to build. Emily couldn't update tickets because it was tied to Jeremy who had left.
2 weeks later I had some department head at our company about 4 levels above me call me on my personal phone and start yelling at me telling me I'd put the project way over budget, I was 6 months behind schedule, and was jeopardizing the entire client relationship, and she was threatening to fire me. Apparently the whole budget for the project was 60 hours - I'd more than doubled that plus whatever people before me had done, etc. But... the client contacts I had had no idea what it was for, or really even who wanted it in the first place. I remember this woman saying "the budget was only 60 hours - you blew it up!" I said "I never gave those estimates in the first place, and there's no one here who even knows what this code is to even ask". "None of that matters, we may lose this client because of your incompetence...."
That was pure insanity. I left shortly after - already had something else lined up, but was on the fence about leaving (devil you know vs devil you don't). At that point, I knew I'd had enough of this devil. I left for another remote/WFH position.
This was also ... towards the end of 2020 - depths of covid, lockdowns, etc. Crazy times indeed.
slowin
2 hours ago
This is when you find a new WFH position. Imagine how bad it would be working in an office with sociopaths that want all of those things?
Xirdus
4 hours ago
I used to have a hybrid job. The company culture was oriented for 100% remote, because it was 100% remote until RTO happened. The office space felt like a coworking space where everybody was a remote worker who just happened to work on the same project in the same company. Nobody ever approached anybody, everything was over Slack. We did have meeting rooms but everybody preferred calling in from their desks. Even for the daily standup! Most miserable workplace experience of my life.
I interpret the study findings not as remote workers being happier, but on-site workers being less happy in remote-oriented companies than on-site workers in on-site-oriented companies.
harvey9
3 hours ago
it says a large healthcare org but does not say if that's a care provider where on-site jobs will be completely different from remote-compatible ones, or an insurer where most jobs could be done mostly on a PC.
naravara
3 hours ago
I will say I dislike remote work in terms of how much I enjoy work or how effective I am at my job. But having a 100% remote job has made me far more able to maintain my house and be present for my children when they’re still very young. So if we were weighting overall life satisfaction that outweighs the extent to which it alienates me from my job.
Now maybe my employer has reason to dislike that I’m probably like 80% of the worker I would have been if we were in office, but the 80% has been enough to exceed expectations on my performance reviews so there doesn’t seem to be a problem. He has the equivalent of an F-150 that he only ever uses to commute to the office. People seem to be into that.
tedggh
an hour ago
Commuting wears you out. The energy and stress saved from not having to drive in bumper to bumper traffic or ride public transportation can add a good deal of productivity.
zem
27 minutes ago
100% agree. I'm the exact opposite of the grandparent - I get much better work done on my wfh days because I'm not drained by the commute.
jambalaya8
4 hours ago
I get this. What we are missing out on now is being able to read the room and environment PROPERLY. Hybrid jobs won't do this well. WFH won't, above a certain percentage of people working from home, in general, usually.
JohnMakin
3 hours ago
> lack of visual boundaries between work and home life,
This was the major one for me, in addition to the other stuff you mentioned. The "always at work" feeling was reinforced by the management style of remote work being like, we expect you to be generally available to respond at any time in a 12 hour window, sometimes more (because everyone works their own schedules across multiple timezones). In an office this separation is clean, and if I'm responding to messages or working at home, it's generally accepted this is outside the norm and I'm perfectly free to just shut the laptop off until the next morning 99% of the time unless I am on-call. It's nice.
The first thing I did when I went back fully in-office was tear down my home office and turn it into a game room. I generally do not even use a computer in my home. Sometimes we have enforced WFH days due to various things or events, but I established the understanding with management that generally I will not be expected to work full days from home outside of emergencies and I take those days off.
I understand some people love it, and I have a good office environment which helps, but the downsides (general office annoyances, commuting, lunch expenses, clothing expenses, etc) way outweigh the downsides of working remote for me. I got severely depressed and burnt out very quickly.
theclansman
2 hours ago
I have my desktop computer where I do my own stuff like games in the same desk where I put my work laptop, and yeah sometimes it feels like I'm never really done as the transition is just closing the laptop and switch the monitor input, one thing I like though is that we do mob programming so when it's over it's truly over as we share responsibility rather than me having to finish something on my own before a deadline. But yeah I'm thinking of putting a second desk in another room for work, I don't want my own house to feel like an office.
mylies43
an hour ago
I find that what I usually do it just leave the house for a bit too, eithe for a walk, to the gym, or to the grocery store. Having a some moments away from the "bad screen" before the "good screen" is wildly helpful for me.
hiAndrewQuinn
3 hours ago
>Prior remote work success (not just experience) is the best indicator but it’s hard to evaluate, too. Some of the most difficult remote hires I’ve worked with had past remote work experience, but it’s only after being hired that you learn they struggled at those companies too.
I often tell people that I'm unusually well suited to remote work because I've had a lot of practice. Starting in high school I was out more days than I was in owing to health problems, yet I still managed to knock out 11 AP classes because I got really serious about reading the textbook and actually studying on my own time. This was even before I discovered spaced repetition systems.
By the time I actually got to college I realized these techniques were not only more effective and enjoyable for me than sitting down in lectures, but that the vast majority of students never actually had to build these muscles to begin with. They really struggle when the courses get too big to cram into a class session, but it's not because they're dumb or anything - it's literally just an endurance sport they've never played.
I feel those same muscles are the ones I've been using in remote work, which I've had the good fortune to do my entire career in at least a 60% capacity and more often a 100% capacity. Remote work likely feels deeply unnatural at first, to people who aren't used to putting in focused sweat at a desk in their own room far beyond what traditional education typically requires.
I hope my own children develop this ability too, although I'm not really sure how to get them there.
elmer2
2 hours ago
I've always thought that the same discipline needed to work remotely, is the same to start your own company. When you start a company, you have the same isolation, lack of coworkers for socialization, and no boundaries between work and home.
It also requires you to be a self-starter.
I've been working remotely since 2007. Thew few times I've had client visits reminds me all over again why I hated working in an office.
coffeefirst
3 hours ago
It’s also circumstantial.
Working remote during COVID sucked and felt unmoored.
Once I had a robust IRL social life and could go see some live music again, it was great.
It also depends if you live in tiny apartment or if you have a house with a dedicated space.
The same person can take to it depending on the circumstances.
kstenerud
2 hours ago
For me it's always been the opposite: Stuck with so many people around, always talking, always things going on and draining me. No way to focus.
Remote work was a godsend. I started working remote in 2015 and never looked back.
alistairSH
28 minutes ago
I'm right in the middle.
By the end of the COVID lockdowns, I was ready to RTO, at least as least hybrid. Just to get out of the house and see people other than my wife and dog during the work week.
But, half of my team (plus my direct boss) is remote and couldn't come in even if they wanted. So, all meetings are still on Zoom. But, at least for the half who are here, I can get some water-cooler gossip and face-to-face 1-on-1s.
pseudosavant
an hour ago
Could agree with this more. I've worked 100% remote for the last 6 years and had quite a few years of hybrid remote work before that.
Not everyone is as well suited to it because you have to implement your own boundaries and discipline. I used to get a majority of my social interaction at work, now I have to make sure I get out with friends, or even just to the store, to make sure I'm not just in my house all day toggling between work and personal life.
But any downside I have to manage like that is more than offset by being at home, with the temperature how I like it (I always froze in offices), with my dogs, able to go pick up my kids from school, and with an ideal desk setup (43" monitor, quiet uninterrupted space, able to use voice mode on Codex without disrupting others) that I couldn't have in an office.
soupfordummies
5 hours ago
How do you know they're flaming out/struggling/etc because of remote work issues rather than other issues like company culture etc?
Aurornis
4 hours ago
The most undeniable examples were when we worked at a company that had offices, but allowed people to work remote at their discretion.
The people who were burning out at home would become revived and re-energized when they came into the office for something and would stay that way for a week or two.
Then they would slide back into burnout and social problems (assuming benign interactions were hostile in Slack or that people were backstabbing the. was common) the longer they were away from the office.
Some people had the self-awareness to start bringing themselves back to the office for a few days each week and would directly admit they struggled to work from home.
It’s really not uncommon and readily acknowledged in every offline remote work environment I’ve been in. It’s only on social media where you run into claims that remote works well for everyone.
vector_spaces
3 hours ago
Likewise online you run into claims that full remote or hybrid can't and doesn't work for anyone, and we all interpret observed dynamics at work to construct theories supportive of whichever configuration is our favorite (WFH/Hybrid/In Office) or as evidence the one we dislike is worse. In reality the situation is messy and complicated and heavily circumstantial, depending on team/company culture and dynamics and working styles.
For instance, I've observed dynamics like what you describe at various orgs, and what they had in common was a lack of psychological safety. If people are responding defensively to benign messages then it tends to mean they have a reason to expect hostile messages. Hostile messages are not a given.
One common way this arises: a company ostensibly offers flexible remote work, but in practice strongly prefers in-office work, and enforces this via social pressure. Remote work has a small social cost that accumulates each full day that one works remotely. These remote-oriented workers then have to periodically show up at the office primarily to ingratiate themselves to management and their peers. This is incredibly common, and might even be the default configuration for an org that permits flexible WFH.
I don't think this is intentionally malicious, BTW. It's simply what happens when you make a policy shift without considering your team culture as well so that both working styles are supported as first-class citizens.
jambalaya8
4 hours ago
Thank you. This. The backstabbing and passive aggression are so much more trenchant.
mercanlIl
4 hours ago
I’ve talked with colleagues that have confirmed exactly what the parent comment is saying. They benefit from the external structure, routine, and separation of work/home life.
Some people just don’t want to work next to their gaming PC, completely unsupervised. Others live alone and don’t live near their friends and family. Both these groups (can) suffer from a fully remote environment.
toomuchtodo
4 hours ago
I fully support coworking spaces for folks who need the in person socialization (especially in the context of entry level and juniors), but I will leave the labor force entirely before I ever go back into an office (~12 years remote, ~25 years in tech). I have a partner and kids, coworkers are not my friends (we simply share a paycheck provider and a body of shared work), but I understand other lives and the needs of others differs. Your social needs are not my needs. I get to eat lunch with my partner every day, see my kids more, no commute, etc.
jambalaya8
4 hours ago
Either at the company or at home (though I mean working at a coffee shop sometimes isn't so bad). Coworking spaces might help with socialization and some people need it but I am not sure how that benefits who you work for.
dijksterhuis
4 hours ago
> Coworking spaces might help with socialization and some people need it but I am not sure how that benefits who you work for.
because, as someone else i replied to in the thread points out, miserable employees perform worse.
jambalaya8
17 minutes ago
I am curious, do believe that a company or an employee is responsible for paying for a ersatz "coworking space" (ersatz, in that the employer did not choose that as a place for their employees to work)?
jambalaya8
an hour ago
I get that. I said as much. Though suggesting employers should have no say in where their employees work on generally work protected by intellectual property law is tricky. If they have an office, usually that is where they want you to work if the goal is an office setting. Some companies do not and rent out coworking space. Different.
tikhonj
3 hours ago
Exactly the same thing happens with in-office work. I've certainly had that experience! But it's hard to talk about because in-person work is the "default", and it feels like if you have problems with that it's a sign of problems with you.
(Not to mention that, in both contexts, it's very hard to pull apart being remote vs in-office from other aspects of the work and culture.)
foobarian
5 hours ago
I am doing well with remote because I'm pathologically introverted and find that being around people is exhausting. I can imagine things being the other way around for extroverts and that is saddening.
steveBK123
4 hours ago
Yeah this is the primary disconnect because management is more extroverted and so they hated remote / don't see why some want it.
sunaurus
3 hours ago
Honestly the lack of empathy about this topic from top management is extremely disturbing.
Nothing else in my career has ever changed my opinion about a CEO as quickly and drastically as hearing them completely dismiss it as noise, when hundreds of employees explain how negatively forced RTO affects their well-being and productivity.
gopher_space
an hour ago
My "first-order costs only" spreadsheet put RTO at like twenty grand a year. I had no idea.
I started playing around with the idea of how much it costs to have a job based on location and it was interesting to see how different variables changed the final wage and how that played out against a map of the city.
jp57
2 hours ago
There is no mention of how many of the surveyed workers are even able to work remotely. A large healthcare organization is likely to employ many people who must be on-site in a hospital or clinic to even do their jobs, from doctors and nurses to orderlies, food service, and cleaning staff.
It is easy to imagine that the ER staff might report lower well-being than someone on the admin staff who works from home on their laptop all day.
mrsilencedogood
4 hours ago
I absolutely detest this framing of remote vs onsite. What it really is is accommodated vs not-accommodated.
Accommodated employees perform better. Non-accommodated employees perform worse.
For some people, an office is an accommodation - they need that not-home space with other people in it. For others, a home office is an accommodation - a very convenient/local space with very few distractions.
It should come as absolutely no surprise that putting someone somewhere they do not feel accommodated is going to reduce performance.
I also really reject this boomer-esque idea that in-office helps underperformers underperform less. Instead I find it helps under-performers _appear_ to underperform less because they can chat up the boss and more visibly do performative stuff like showing up early or leaving late.
deathanatos
19 minutes ago
I think I like where you're going with the "accommodated" or not framing. I feel that most companies' offices, especially tech companies, have lately just taken to straight-up not accommodating people. The company crams nothing but minimal, 4ft desks in, edge to edge, with zero partitions whatsoever (… let alone an actual wall to form … an … office …) but want to pretend as-if that's somehow accommodating. Add in crappy chairs, bad keyboards¹, 3 hour commutes, etc. and it's just so "wtf?" that, yeah, remote work — for what flaws it does have — ranks higher. I have a better equipment, a better desk, more space, more quiet / room to concentrate — I can build an office that exceeds what my employer will provide — and I can do so in spite of today's ludicriously priced real estate market where I haven't even really got the room to do so.
And with RTO, it seems that wasn't even rock bottom, now that employers are straight-facedly suggesting things like "hot desking".
> It should come as absolutely no surprise that putting someone somewhere they do not feel accommodated is going to reduce performance.
I agree, but this required corporations to admit they're the problem in not properly accommodating employees. That is the problem: corporations would far rather blame performance on the employee than any sort of self-reflection.
(¹as accommodated by the employer. Even when I worked in an office, I did have a custom keyboard, but it's something I paid for.)
Aurornis
4 hours ago
In my situation above we were accommodating people. They got to choose where they worked.
The problem I was talking about was with people who asked to work from home but struggled with it.
Some of them did start coming in to the office more when they realized what was happening. Many did not, believing that work from home was best for them.
dijksterhuis
3 hours ago
> In my situation above we were accommodating people. They got to choose where they worked.
this sounds like the WFH people might be treated the same way as the in-office people. as in you're retaining an in-office culture but people can choose to WFH. that is not the same thing as being a remote working company. the culture is completely different in an org that successfully does remote working.
as a functional example on the social side, people booking in time to just hang out and chat. even if it's work chat but just more relaxed chat. build in some social element beyond just treating it as cogs in a 9-5 machine. add an extra 30 minutes to a team update call to just have a chat with everyone -- including folks in the office.
edit -- to be clear, managers need to be doing that ^
dijksterhuis
4 hours ago
100% agreed. i flamed out while remote working at $LAST_JOB. it was a combination of a changing cultural dynamic, changing expectations of my role (which i wasn't comfortable with) and a lack of necessary staffing.
remote work was a blessing for me. but turned out the ceo didn't want us remote working.
i tried repeatedly to communicate what i needed to do my best with my boss and the ceo. but the ceo fought me on all of it.
buddhistdude
3 hours ago
I just flamed out exactly as you describe. It's my second time also. If anyone has any tips for some kind of counseling or coaching or anything else, would be much appreciated.
gopher_space
2 hours ago
Get a few responsibilities in the outside world, or someone who'll make demands of you. Get a dog.
Half of group therapy is just being in a group. Groups that require you to be rested and fit and provide a local social network orthogonal to everything else in your life include intramural sports, hiking clubs, radio repeating, crafts and markets... and they're all comfortable with nervous individuals showing up.
slowin
an hour ago
It's worth being very honest with yourself about what you're feeling. If going into the office fills a void, you should realize that you are now handing a load bearing portion of your life and psyche to your employer. If you are laid off, you will be devastated. Doing the work to get your personal life to a place where you want to work from home because you enjoy your own company, friends, family, pets, environment... is very much well worth it in the long run.
b1gTekken
3 hours ago
Some struggle regardless of remote or onsite because office job culture has become fucking stupid FOMO fueled social animal farm, not a meaningful economic contributor in real terms.
That never comes up though as the dogma must survive.
theclansman
2 hours ago
Are you saying me telling Claude to improve a process by 1% to increase shareholder value isn't meaningful and contributing to society? How dare you!
paul7986
2 hours ago
Loved remote working from 2019 to early 2026. No doubt it was the best type of job for my health as there was little stress and I was never lonely. I made sure I found new friends (like in 2024 I found a happy hour group via Bumble for Friends of 6 other dudes in which we gather every Tuesday. Also, one of them is my European travel buddy as his kid now lives in Europe) and strengthened other friendships.
I am now one of the millions out of work techies yet Im starting a new job and career in healthcare soon. Definitely am missing remote work but i need to pay my bills. Further, IT especially web design and development is a dying field especially with the upcoming voice Internet paradigm shift I see and in which Open AI is working on now (wrote about such here https://ryanspahn.substack.com/p/openais-rumored-speaker-bel...)
pydry
4 hours ago
>There are a lot of people who think they’re going to love remote who ultimately flame out from the loneliness, isolation, lack of visual boundaries between work and home life
This used to be me but pair programming / in-call collaborative working solved 100% of all of those problems.
Even the work/life boundary was solved because as soon as I dropped off the call at the end of the day my brain immediately switched off work mode.
These days the first thing I do in a new team is try to suss out who else is a bit like this and try to work out a collaborative working pattern that works for all of us.
It's not just more fun it's almost unreasonably effective. People who work non collaboratively tend to make more mistakes, bugs and worse decisions.
tikhonj
2 hours ago
Too bad so many companies insist on top-down management practices that actively make this harder: planning and tracking work in individually owned tickets, individual stack-ranked performance evaluations, "productivity" metrics that don't account for collaboration or shared learning...
(This is something I've repeatedly noticed in discussions about getting people in-office, and about open office plans vs individual offices: the same managers who push these changes through in the name of "collaboration" create a bunch of other management processes that strongly disincentivize collaborative work.)
But in environments where I've been able to do this effectively, it's always been great, far better than going of totally on my own!
pydry
2 hours ago
oh for sure.
this is enormously self destructive as well. when employees are stack ranked, pitted against each other, discouraged from collaborating the quality of work drops off a cliff, customers get unhappy and profits suffer.
executives are perfectly rational about this though. more profit usually doesn't matter to them anywhere near as much as having more power over their reports does.
gusmally
4 hours ago
Would love to hear more tips. This is me too, and I suspect some of my team members. I've been trying to build in more collaboration into tickets (e.g., an acceptance criteria that is "talk to the rest of the team about the decision you make on X aspect of implementation"), and I'm looking for more.
Those collaborative conversations are so often fruitful in ways I don't expect.
dijksterhuis
4 hours ago
"office hours". a dedicated afternoon where anyone from the company could drop in to a running call and just ask me anything about engineering. bug reports; features; questions; feedback; anything.
building in an extra 30 minutes on team catchup calls just to hang out at the end. usually end up talking about some work stuff, but in a more relaxed/social way.
demo/learning sessions. how to use databricks, how to do X, how X works, this cool thing we built.
pydry
2 hours ago
I mostly just focus on trying to find one or two people who like pairing and always suggest to do it with them. I always aim to be positive, anti judgemental, understanding, curious, etc. so theyll feel comfortable.
One of my coworkers in an old company set up a "slack" watercooler channel he would always pair in with an explicit invitation that anybody who wanted to drop in could at any time, even if it was just for a chat. That was cool.