Sainsbury's store pauses AI scanning after false shoplifting accusation

1 pointsposted 5 hours ago
by iamnothere

4 Comments

jxf

5 hours ago

> Customers can be reassured that the Facewatch system has a 99.98% accuracy rate, and every match is reviewed by a trained manager.

That's not "reassuring" at all. If Sainsbury's gets, say, 10M customers per week, then that means 2,000 people per week are being falsely accused.

Likewise, if you visit Sainsbury's twice a week for groceries, the odds are favorable that at some point in your life you will be falsely accused, even with a 99.98% accuracy rate.

iamnothere

4 hours ago

Exactly, and it’s not like you can easily change your face.

_joel

5 hours ago

thought I recognised the face

beardyw

4 hours ago

Ha, but I did too since this is the 3rd posting of this story.