T-Mobile outage, no updates from the company

37 pointsposted 10 hours ago
by darth_avocado
(old.reddit.com)

13 Comments

neogodless

8 hours ago

Who's waiting for the post-mortem on this one?

TechRemarker

8 hours ago

Out on iPhone 26.6 but not on my iOS 27. But not sure if relevant. As of a minute ago just came back up on the other phone.

wpm

7 hours ago

I was fine until I just toggled Airplane Mode on and off on iOS 18, seems like some kind of auth issue.

vsgherzi

7 hours ago

On newest iOS this didn't work for me. But it did work for my friend who has a slightly older iOS version. I imagine it's probably related to the difference in areas we're physically in rather than anything on Apple's side.

neogodless

8 hours ago

Spouse's Pixel never lost signal, but my OnePlus has been out for an hour+

vsgherzi

7 hours ago

It seems like this is something that's effected multiple providers. For tmobile, I'm on Google FI

I've restarted my phone and tried the airplane mode strat but no dice I'm completely kicked out....

Perhaps it's time to try Verizon

the_plus_one

6 hours ago

My understanding is that Google Fi is a glorified T-Mobile MVNO at this point (i.e. you're a Fi customer but using T-Mobile towers). It used to give you the closest/best connection of T-Mobile, Sprint, or US Cellular, but Sprint no longer exists, and T-Mobile bought US Cellular.

thesuperbigfrog

8 hours ago

One line of my family's four lines is affected.

Rebooting the phone does not help. The affected phone sees the network, but shows "No service" error. It seems like some kind of authentication issue?

neogodless

7 hours ago

It's very weird. Been talking to someone else with multiple lines... we'll call them X and Y.

Then I have two lines, J and K.

K and Y have the issue. X and J do not.

K can send and receive texts with X and J, but cannot call them (with or without WiFi calling.)

K and Y cannot text each other.

K cannot check voicemail.

radium3d

7 hours ago

Do you think they are getting hacked and they might leak my SSN? Too late, AT&T already sent that one out.

mikestew

8 hours ago

whew! I’ve been in hold for 30 minutes, because a few days ago I switched one line to US Mobile, and I thought they killed my wife’s line in the process.

(Though as soon as I get a transfer PIN, her line goes, too. Fuck T-Mobile’s plan switcheroo.)