AWS CloudFront Is Down

15 pointsposted 6 hours ago
by komape

3 Comments

komape

6 hours ago

From the status page:

Operational issue - Amazon CloudFront (Global) Service

Increased 5xx Errors

Jul 16 1:44 AM PDT We are investigating increased 5xx errors for Cloudfront customers utilizing VPC Origins connectivity.

komape

5 hours ago

Update:

Jul 16 2:21 AM PDT Starting at 12:45 AM PDT, we are experiencing increased 5xx errors for CloudFront customers utilizing VPC Origins connectivity. We have confirmed that customers utilizing other origin types are not impacted by this issue. Our engineers are engaged and are actively working to mitigate impact. As a workaround, customers who do not require VPC Origins can change their origin type to resolve the errors. We will provide another update by 3:15 AM PDT, or sooner if more information becomes available.

synack

5 hours ago

Jul 16 3:18 AM PDT We continue working to resolve the increased 5xx errors for CloudFront customers utilizing VPC Origins connectivity. Customers utilizing other origin types remain unaffected by this issue. Based on our investigation, we believe the root cause is related to a packet processing subsystem responsible for routing requests from CloudFront's edge locations to resources within customer VPCs. We continue to recommend that customers who are able to do so temporarily change their origin type to resolve the errors. We will provide another update by 4:15 AM PDT, or sooner if additional information becomes available.