Leaked financial docs show OpenAI is losing billions of dollars a year

126 pointsposted 2 hours ago
by greenchair

72 Comments

fsuts

11 minutes ago

”The company reports over 900 million weekly active users of ChatGPT, though only about 50 million of those are paid subscribers.”

With so many free models available the ai companies are going to struggle to convert active free users to paid.

smashed

an hour ago

If these numbers are right, it's actually not that bad. Cut r&d costs and they are mostly profitable.

cmiles8

15 minutes ago

Yes if you ignore all the reasons why they’re horribly unprofitable, they’re profitable.

R&D costs are hurting profit side and while you can cut that one just becomes irrelevant overnight in this space if you do, hence the problem.

taneq

7 minutes ago

> R&D costs are hurting profit

That’s quite the hot take, considering it’s literally an R&D company that got to where it is by doing R&D.

ses1984

a few seconds ago

Isn’t the post above saying the same thing after the part where you cut it off…?

darth_avocado

25 minutes ago

So you’re saying if you cut all the cost centers a company would only have profit centers? If you ignore all the losses you’ll only have profits?

__alexs

3 minutes ago

This is private equity 101 no?

fearmerchant

16 minutes ago

It's more like once you figure out how to make a really good lamp then producing lots of lamps will be profitable. But the lamps are currently suboptimal so we'll be in the red until that time.

darth_avocado

12 minutes ago

And then someone will come up with lamp pro max and you’ll be out of business. You realize why R&D exists in tech companies even though it’s a cost center right?

vjsrinivas

43 minutes ago

Cut down on the one thing they need to keep themselves relevant in this space?

stogot

22 minutes ago

Watch them flare out like a star… but there is lots of questions re the the return on RnD. Is it worth spending another order of magnitude for only marginal frontier gains?

bijowo1676

13 minutes ago

OpenAI can easily cut R&D costs by replacing engineers with Claude Code

root-parent

5 minutes ago

I am having difficulty parsing this sentence ... :-)

4d4m

19 minutes ago

While you cant discount 100% R&D they are close, agreed

fsuts

10 minutes ago

Numbers are probably not right as classifying everything aa r&d is going to the temptation

deepsun

28 minutes ago

I bet any FAANG spend is mostly R&D.

If it's not materials, not energy or taxes, not manufacturing, not licensing or rental fees, then I can only think of R&D.

windexh8er

14 minutes ago

People keep overlooking the fact that costs for these providers scale along with customer acquisition. Most startups don't have that linear expense. Also, training costs are accelerating to get new models out faster. One doesn't simply "get rid of R&D" costs as a comment upstream mentioned. I can't actually imagine R&D goes down anytime soon unless you're willing to play third fiddle.

Unless these frontier providers feel some type of squeeze or constraint the Chinese are well positioned to leave the US bag holders of an NVidia bound system. And if anyone has to wonder how one provider for a critical piece of infrastructure will go, well...

matt-p

27 minutes ago

Even if they keep the R&D costs, more efficient inference and 0 Marketing spend also gets you there. Inference is honestly super inefficient at this point, we can do far better than GPUs, push utilisation up, build more efficient datacentres.

Gigachad

22 minutes ago

If they cut down on R&D they will be no better than the open source models you can run at cost yourself.

mvkel

35 minutes ago

My takeaway from this is that it's incredibly validating as a business model. Inference is _highly_ profitable. Of course, like any company that has ever tried to grow at breakneck pace, you run at a loss until you "win."

root-parent

8 minutes ago

>> Inference is _highly_ profitable.

Totally untrue.

trhway

11 minutes ago

Yes, it is like a new era - the startups have huge direct revenue instead of "users" which yet to be monetized.

pluc

an hour ago

I'm really curious about something: how far will you go to support AI? Clearly they'll need to monetize things further, would you still use [whatever AI you are paying for] if the price was doubled? Tripled? Where would you stop and would you stop using AI altogether or would you look at competitors?

dofm

35 minutes ago

I will do nothing to “support” AI. Either it has utility or it doesn’t. I feel no loyalty or duty to help make it work if it doesn’t.

Anyway: Zero, as of right now.

I fully expect to be able to run useful LLMs on a machine I can justify buying for other reasons. I already can on the secondhand kit I own, and I don’t expect the cost-benefit analysis of local LLMs to ever really get worse.

If I ever need to pay for it, it will likely be to shift some of the capacity into the cloud for either business or pragmatic personal reasons (so I can just carry an iPad etc.)

I fully intend my expenditure to be negligible. Because once one realises that outspending others is impossible, only spending minimisation makes sense.

I foresee it potentially making sense for me to move some mature tools off a local LLM to openrouter, maybe. But probably to the same or similar models.

protocolture

4 minutes ago

I pay for good tools that I use.

I spend 30 - 60 bucks a year with Horizon Labs.

I spend 25 bucks a month on Cursor. Cursor replaced an OpenAI sub.

Both support hobby projects. If either cost increased I would spend some time testing local alternatives and probably drop them.

Horizon Labs especially, I know that they have been matched by open models and are mostly a convenience at this point.

dgellow

17 minutes ago

I don’t and won’t support AI. For a while I paid 200€ a month and would have been happy to pay up to maybe 600€. However I don’t want to participate anymore in using such an anti-human technology and industry

nancyminusone

an hour ago

I've spent a grand total of $25 on AI ever, so apparently my answer is $25. But I'm not a big time software dev like the rest of you.

When I bought my last GPU, running AI models locally was a consideration though not the only one, and I have it set up but haven't used it much yet. I mostly use the free tiers of ChatGPT or Google to write the occasional script for me. I guess they're going to have to inject a truly unfathomable number of ads to get their money's worth.

I have a feeling my experience is closer to an average persons' than a dev, but it doesn't seem like they'll be able to monetize just from devs even if each one is spending thousands a month.

Mwntalhwalth

42 minutes ago

I'm not a coder but now work way faster than the coder I pay, stuff breaks but it's tenable and it's easier to get things to completion as the harnesses get better.

Don't give up just keep trying you can truly build personally life changing things. Don't look at it purely from a how do I sell this lense, just empower yourself with these tools while the getting is good

nancyminusone

30 minutes ago

I have made life changing things with it, just not anything so life changing I'd consider paying more than $25. Stingy bastard, I am.

vb-8448

an hour ago

For personal use not more than 30$/month.

For work, it depends, but if I have to spend more than a few hundreds bucks probably I'll start looking for alternatives (local models, Chinese providers, ecc)

PS: I'm in Italy, I guess in several parts of the world these figures are even smaller.

flux3125

42 minutes ago

Max 60 bucks a month. More than that and I'd just move to local qwen 35b or some other cheaper model on openrouter.

cj

an hour ago

I’d easily pay multiple hundreds. Possibly a thousand a month.

If I were really forced to.

LLMs provide me about the same value as a car does.

cammikebrown

an hour ago

Paying a thousand a month for a car is also very stupid.

steve_adams_86

42 minutes ago

Stretching the analogy, something that gets you from point A to point B for a fraction of the price without the same level of comfort is totally fine for me. For some of my tasks, that means using local models. For others it might mean a frontier-last-year kind of model. That's totally acceptable most of the time. For anything else I guess it's like renting a truck to move; just get the right vehicle as needed and pay the premium.

lotsofpulp

5 minutes ago

A $50k car used 1,000 miles per month probably costs close to a thousand per month, assuming 200k miles of life. I imagine this is not unusual in the US.

cjbgkagh

29 minutes ago

I’d pay thousands a month, if I had no cheaper choices, my productivity is now limited by the intelligence of AI, I’m basically a PM now.

zormino

an hour ago

Agreed. For personal use it's already easily worth $100 a month (to me personally). More probably. For work, it's entirely based on its financial impact for a given role, and for some people/companies it will be worth the cost even at $X thousand per month per seat.

gonzalohm

an hour ago

That's crazy. Can you provide some examples?

farmin

32 minutes ago

I had codex write a CAN driver for a motor controller in Ardupilot in cpp. It took two fixes that it found and also helped me set the parameters once I had it compiled and installed in the board. I was considering getting an experienced Ardupilot dev to help me because I’m unfamiliar with CAN and cpp, which surely would have been $1000+ and lots of back and forth etc. . It’s such great technology.

malux85

an hour ago

I would probably still pay if the cost doubled, but I would also look at competitors, offline solutions, etc

We have benchmarks on our domain and it does there are models that are 2x to 10x cheaper for a small drop in percentage points in accuracy

binaryturtle

33 minutes ago

Never paid a cent, never will pay a cent. I have my principles.

It may put me at a disadvantage when it comes to quickly slop something together? But so far the free-to-use chat bots do as well for my needs.

vb-8448

an hour ago

Almost 6 bln in sales in marketing? It looks an enormous amount given that they used to have the best models and used to give-aways tokens.

LaurensBER

40 minutes ago

6bn seems excessive but despite GPT 5.5 arguably being better than Claude I don't see a lot of adoption of Codex yet.

Some of my coworkers even use Sonnet (the default in Claude Code for the 20 USD subscription) and see no reason to change even though that model is definitely "outdated" compared to current SOTA.

dj_axl

12 minutes ago

Marketing might help at some workplaces, presumably that are dedicated to Microsoft, for example our network blocks Claude (and DeepSeek) and is slowly rolling out Codex team by team. They should encourage Amazon/AWS to market for them.

mrcwinn

22 minutes ago

The scale of the numbers is exceptional, but the shape is pretty typical for a high-growth, scale startup with a big TAM where a winner can take most. And compute, supply constrained as it is for the foreseeable future, is absolutely a moat. I come away from this thinking OpenAI is actually in very good shape given that revenue is growing fast enough that break-even has a clear path without doing anything draconian.

jrm4

24 minutes ago

Ha, not a problem.

Look, for coding and a lot of other things, AI is awesome.

But the here's the killer. I have a dinky 16gb VRAM card, and that's kind of the sweet spot for the level of AI I actually want. I don't want it doing too much, I'd rather create slowly than have it one shot something that I have to then pore over later.

Feels like a company investing kazillions in, i don't know, air-conditioning or building wi-fi. Yes, it's going to be around, and also no one's gonna need THAT MUCH.

holoduke

an hour ago

During the internet bubble collapse in the 00s quite some companies went bankrupt. But that's actually a good thing. It doesn't stop progress. It creates new opportunities and new baselines. Same will happen here. AI will not be less or gone or reduced to useless. It will become better , bigger and faster.

Mistletoe

an hour ago

Beginning to see why he needed seven trillion dollars.

cliche

an hour ago

I'm not surprised

themafia

an hour ago

I'm a simple guy and I don't understand the "sales and marketing" cost.

I don't like these products. I have several negative opinions on them. To the extent they work and there is a customer base what marketing could you /possibly/ be engaged in? Doesn't the product sort of market itself? Or another way is this a product that you can market to expand your MAUs?

It's so polarizing I can't imagine how that $5.7B is being spent.

hedgehog

an hour ago

I didn't look at the financials but the subscription product is heavily discounted relative to the API pricing and that difference could well be booked as a marketing expense. They also have a string of grant and similar initiatives (like $50M each) that could be marketing. There's a lot of stuff they could assign at least partially to marketing, and it sounds like they spend money pretty freely.

zerotolerance

an hour ago

I cannot consume any content anywhere without being slapped in the face with an unending stream of OpenAI ads and paid plugs. I'd guess most of that money is going directly to Google and Facebook.

iaaan

an hour ago

I've seen physical billboards in the Portland, OR area for OpenAI, so I guess that accounts for at least part of it. Not really sure what kind of return they're getting on those but apparently they can just do whatever they want, even if they're losing money.

sunsunsunsun

an hour ago

They need marketing because they have competition that essentially offers an identical product. Why should a consumer choose openai over anthropic or whatever else there is? The answer is not obvious.

Gigachad

an hour ago

OpenAI will make fully autonomous killing machines while Anthropic wont.

ralph84

an hour ago

They have a large and rapidly growing enterprise sales organization. If you want to sell to enterprises you need account executives, solutions engineers, forward deployed engineers, etc.

dylan604

an hour ago

It costs money to get influencers to set up kool-aid stands on their platforms.

tomlockwood

an hour ago

I've seen lots of ads saying I should use chatgpt to plan a workout or give me recipes. Thats apparently the killer app for 95% of the population at this point.

henry2023

an hour ago

Don’t forget changing the background of a picture. This alone can triple the GDP.

Mehdi2277

34 minutes ago

That aligns pretty well with a past job. Those two areas were very popular user interests. Third one was cosmetics like skincare routine.

llmslave

an hour ago

Leaked: OpenAI is a rapidly scaling startup, has economics similar to other startups

pooploop64

39 minutes ago

If anything this is MORE evidence that the infinite money printer will be coming online any second now! Yep aaaaany second now... OH THERE IT- awww one of you guys wasn't praying hard enough.

orphereus

an hour ago

Suspicious lack of pro-AI comments here

pydry

19 minutes ago

their PR department is probably still trying to figure out what narrative the bots should follow for this one.

rvz

36 minutes ago

You mean the lack of pro-Anthropic/OpenAI comments, who are gambling tokens at their casinos and won't admit that they are very expensive.

This is because people here are quietly realizing that they fell for the "token-maxxing" marketing drive which was complete BS for you to gamble more money on tokens as the big AI labs gave heavily subsidized token prices they cannot afford.

Jevon's paradox does not exist at those companies, but it certainly exists at the Chinese AI Labs at Deepseek, Alibaba, z.AI and Xiaomi.

operatingthetan

22 minutes ago

>This is because people here are quietly realizing that they fell for the "token-maxxing" marketing drive which was complete BS for you to gamble more money on tokens as the big AI labs gave heavily subsidized token prices they cannot afford.

Good callout. All these "trends" in AI were definitely from the AI companies themselves in order to push the sales of more tokens. What's after agent orchestration? Whatever it is, it will involve a big spend.

yieldcrv

an hour ago

I want to see the person who thought they were losing only hundreds of millions