al_borland
11 hours ago
My friends who previously had no interest in technology and never talked about it, are suddenly following tech news closely all because they hate AI being pushed so hard. One was just messaging me this morning about alternatives to Google search and maps. He ended up downloading DuckDuckGo.
If Google isn’t carefully they’re going to push people away from their golden goose.
data-ottawa
9 hours ago
The AI product rollouts in the last two years have been some of the most aggressive and user hostile product rollouts in my entire life.
All conventions and user centricity go out the window with AI feature launches lately. If you look at examples from the last week it’s stuff like posthogs opt-out training, Copilot training, or Google’s antigravity chat-app switch.
I’ve had the worst customer experiences of my life in the last few months.
My health insurance company decided calling support meant I consented to them saving my voice for model training. They said you can opt-out online, but that option didn’t exist in app or on their website. It was only after calling back and threatening to sue that they added an option to opt-out.
This is the daily experience now. Seemingly every company is opting you into selling your data, breaking your workflows, disabling features you use, and force installing AI integrations you have to fight to remove. And several companies are perfectly fine to reenable or reinstall them after removal.
It should be no surprise to anyone people are mad.
What real value AI does have has been poisoned by premature rollouts (training users it’s crap) and forcing it on people too aggressively.
al_borland
7 hours ago
After-the-fact opt-outs are something I never trust. Most data selling is opt-in and requires the user to opt-out. It seems to me that when I submit the form, the data would be instantly sold and by the time I get to the opt-out form it’s too late.
If this isn’t how it works, I’d be interested to know. The whole idea of these opt-outs seem like smoke and mirrors to act good while still gaining the advantage from the dark pattern. The only way to truly opt-out is to not register or use a service at all. There really needs to be legislation around this.
hansvm
4 hours ago
That's how it worked the last time I bought a car. I submitted the opt-outs with the purchase paperwork, the ~sales~ data sharing agreements with 10k of the dealership's closest, paid friends were processed first, and I had no end of bullshit from a hundred companies I'd never interacted with previously.
chorizo
2 hours ago
That sounds lawsuit worthy. If you submitted both sets of paperwork at the same time, a reasonable expectation would be for your opt-opt application to be processed first, otherwise it’s pointless.
ghastmaster
2 hours ago
>The AI product rollouts in the last two years have been some of the most aggressive and user hostile product rollouts in my entire life.
>I’ve had the worst customer experiences of my life in the last few months.
I attribute that to the massive amount of tax breaks and money that has been funneled to them by various governments. The government is the customer that they are appeasing right now. As soon as the spigot is turned off, they will be more inclined to appease us.
I do not know the consumer or b2b AI market well right now. I do know that billions of dollars are at stake from government sources. A smart company would focus on that.
wsc981
an hour ago
> The AI product rollouts in the last two years have been some of the most aggressive and user hostile product rollouts in my entire life.
I’m getting extremely annoyed by the Base44 ads I see on YouTube every other video.
First I pressed skip all the time, but the ads keep popping up. So now, every time I see it, I click on the ad and then immediately close the site. At least I can make their aggressive ad strategy a bit more expensive.
dylan604
10 hours ago
Search is not the golden goose. Ads are. If search was the golden goose, they wouldn't be trying so hard to replace it with AI.
Just because Google used to do search as their main point of business does not mean that holds true today. Holding on to the false premise will only add to your confusion about their decisions.
al_borland
10 hours ago
Ads in Search make up a significant percentage of their revenue. It is also the gateway that gets people into the Google ecosystem.
Ads make the money, but Search is still the consumer facing product that brings people to Google and keeps them there. It’s so ubiquitous people don’t even think about it or notice it anymore.
I’m always surprised by how much people are still searching for stuff as we’ve moved from the open web to various platforms (Amazon, TikTok, Facebook, etc), but every time I see Google’s revenue breakdown I’m shocked by just how important Search still is to their business.
This is from 2024, but shows Search accounting for nearly 57% of revenue. Yes, this is made possible by the AdWords business, but without Search, that 57% goes away, unless that traffic goes to a 3rd party that is also using AdWords and Google were to make the same from 3rd party ads as 1st party. I find that doubtful.
https://www.doofinder.com/en/statistics/google-revenue-break...
godelski
3 hours ago
> but Search is still the consumer facing product that brings people to Google and keeps them there.
And let's not forget, these are the same people that when searching for "eBay" will put an ad at the top of the results, linking to eBay, and then place eBay as the top search result.I've found it hilarious that every single search engine does the same thing. You can do it even in Apple's App Store too. (Not seeing the scam I'm talking about? Search a few more times, it'll hit) How does anyone see this as anything but a scam? User clicks the ad? Get paid. User clicks the search result? No pay. Either way, the user gets the same experience. But why the fuck should any company pay for an ad when the user explicitly searched for their product? It's metric hacking. I mean what's their next move? Down rank the explicit result? When making more money requires degrading the product you know we've fucked up
48terry
9 hours ago
> It’s so ubiquitous people don’t even think about it or notice it anymore.
Which is kind of the scary hazard for Google. They made people notice search by their announcements. They drew attention to the thing people took for granted as just how things work. People suddenly have a reason to look critically at it. Google has to hope to god the attention they receive back is actually positive.
autoexec
10 hours ago
The main reason Google loved search was because it was the primary way they got your personal info. Now Chrome gives Googles your entire browsing history, Gmail lets them read your email, youtube tells them what you're interested in, android gives google your entire life offline and suddenly the only thing google search is good for is as just one more website pushing google ads.
AI is going to be great at pushing ads. Plus AI trains you to give google even more control. Instead of just presenting you with a list of websites offering different perspectives and opinions on something, Google can just tell you what they want you to know/think (or not tell you anything they'd rather you not know/think about). The more you get used to treating google like an oracle instead of a librarian the easier it will be to manipulate you.
jeffwask
10 hours ago
They only dominate Ads because they dominate search if everyone leaves Search the ad business grinds to a halt as well. These are the ying and yang of Google.
dylan604
10 hours ago
Kind of. They dominate ads because the dominated search when they bought the successful ads company. By that point in time, they already had your profile built, and the further use of search just continues to enhance that profile. But now that ads has its own persistent tracking that dependence on search is not as strong as it used to be
jeffwask
10 hours ago
People have reported a decrease in ROI from spending on Google ads already when they no longer control all the eyes and where you rank in what those eyes see when they search, that ROI will drop even more. People will stop paying for Google ads when the ROI is higher on other platforms.
Couple that with the fact that a lot of folks have moved their search to GPT or Claude once those platforms start taking in ad money... that budget will come from somewhere and that's likely existing Google ad buy dollars shifting.
ethmarks
9 hours ago
> when they bought the successful ads company
Could you elaborate on this? What ad company did Google buy?
TheGrassyKnoll
8 hours ago
DoubleClick (2008, according to Wikipedia)
svth
7 hours ago
doubleclick.net, about 20 years ago.
tayo42
4 hours ago
There's a no ads in the Ai result though. And even if they add there isn't space for like 4 or 5 ad results like some searches can return. Some Google searches I have to scroll a whole screen away before I see a real result.
nonethewiser
9 hours ago
This is just wrong. They are working AI into search so that AI does not cannablize search. Search goes hand-in-hand with ads.
patates
10 hours ago
> My friends who previously had no interest in technology and never talked about it, are suddenly following tech news closely all because they hate AI being pushed so hard.
My friends who previously had no interest in technology and never talked about it, are suddenly following tech news closely all because they have fear of missing out on AI :(
8cvor6j844qw_d6
23 minutes ago
> My friends who previously had no interest in technology and never talked about it, are suddenly following tech news closely all because they have fear of missing out on AI :(
One of my friend ended up spending too much time on Candy AI or some sort of AI companion thingy :/
thewebguyd
10 hours ago
> because they have fear of missing out on AI
That's been my experience too, both with friends and coworkers.
It would seem that the negative sentiment around AI is largely an internet phenomenon. I've yet to run into a hardcore "AI skeptic" irl. People seem either neutral, or enthusiastic about it.
jrgoff
5 hours ago
I've had conversations in recent months with several friends who are non-tech, "granola" type folks. They pretty universally expressed dislike for and concern about AI, but then when the conversation turned to whether they used it for anything, the all admitted that they do appreciate being able to use it for some tasks. I think it's complicated for a lot of people (myself included).
andersonpico
9 hours ago
I've yet to meet anyone outside that likes AI except for manager or when people are pretending for their bosses at work. It became a survival tactic.
marcosdumay
4 hours ago
I know developers that like it. Not in a hyped way like bosses do, but they do like it.
(I don't know anybody that is actually more productive because of it, but I know people that consistently use it successfully in small tasks.)
I also know people afraid it will make all code worse and their jobs a nightmare. It's harder to find those people because they don't say it out loud, but there are plenty who think this way.
nonethewiser
9 hours ago
Every single software engineer I know uses it pretty heavily.
tayo42
4 hours ago
Becasue they like it? Or becasue it happens to better then alternative tools we had?
2muchcoffeeman
40 minutes ago
The truth is always in between the extremes.
I use AI a lot. But I’m specifically looking for ways it actually ads value.
Aurornis
3 hours ago
This goes for most tech topics. Not long ago tech sites had users who were aware that their preferences as a tech person were different than the average person.
Then it became so common to be a techy person and surround yourself with other techy people that it was easy to fall into a bubble and not realize it. When all of your news websites, coworkers, social media feeds, and friends in the group chat all think the same thing it feels like everyone in the world agrees with you.
You see it whenever social media topics come up. On Hacker News there’s never ending confusion about how Facebook continues to exist because the common refrain is “nobody uses Facebook any more”. Leave the tech bubble, though, and Facebook has a massive number of active users and activity. Whenever I mention this it gets doubted, denied, or even dismissed as lies from Meta trying to inflate their stock price. The dismissals always come from people who proudly deleted their Facebook account ten years ago and therefore have no idea what happens on Facebook, of course.
One of my favorite comment sections this year was when a lot of people were recounting how their aunt or cousin or grandma used Facebook and actually enjoyed it, which attracted comments saying they must be a rare outlier. It just goes too much against the bubble consensus that everyone hates Facebook and has a bad time when they use it.
Karrot_Kream
17 minutes ago
> Then it became so common to be a techy person and surround yourself with other techy people that it was easy to fall into a bubble and not realize it. When all of your news websites, coworkers, social media feeds, and friends in the group chat all think the same thing it feels like everyone in the world agrees with you.
FWIW I think it's a combo of people who spend all their time in online circles and and the effect on upvote sites where people try to appeal to the group sentiment to farm for votes. There's a lot of tech communities that consist of people who pretty much don't socialize in person and it was greatly exacerbated by the pandemic.
scottmcmac
6 hours ago
A recent NBC News poll gave "AI" a -20% net approval rating. If you're in the U.S., the people you run into IRL are kinda weird.
(I didn't quickly find polls for the rest of the world)
thewebguyd
6 hours ago
Perhaps they are, but I think what I think is odd is how many are simultaneously opposed to the effects of AI (data centers, environmental impact, job loss) yet also are daily, paying users of it even outside of work. I know several who are like that.
I wonder how many in that poll have a negative sentiment about AI, yet are also heavy users. There seems to be some kind of disconnect going on?
neltnerb
12 minutes ago
> I wonder how many in that poll have a negative sentiment about AI, yet are also heavy users. There seems to be some kind of disconnect going on?
Being a heavy user seems like it'd create a lot of resentment if you don't actually enjoy doing it.
If you have used a tool for years and years and suddenly it shoves in a bunch of AI, like Duolingo or Google, are you a heavy user who may well dislike the results?
I have to put in some work to not be a heavy user by any reasonable definition.
nonethewiser
9 hours ago
Seems the main claims against it center around:
1. Labor replacement
2. AI is actually bad in-and-of-itself. Doesn't work, not useulf etc.
3. Energy concerns
thewebguyd
6 hours ago
The thing is, I hear those concerns a lot too, from people that are daily heavy users of AI.
I wonder how many still say they have a negative sentiment on AI yet are still paying customers.
pastor_williams
8 hours ago
I've also seen water usage concerns.
pesus
10 hours ago
Meanwhile I've never run into anyone who actually likes AI in any form (except for my boss). Most people who dislike it aren't bringing it up at random. I'm sure it has to do with the circles you interact with and their demographics.
nikole9696
9 hours ago
I'm in my 50s and all my friends and family hate AI. My parents in their 70s can't really comprehend it. They got used to search and want nothing to do with AI. Some company is trying to build an AI data center where they live, and they're livid about it.
Personally, I like it sometimes, but I'm a techie and understand the limitations, and I dislike not being given options to use or not use it.
abustamam
3 hours ago
I'm curious — how do non-techies know? During stand-up the other day I was making small talk like "hey did you guys know that Google search is dead" and everyone was like "it is?" and I had to link to the Google IO to prove it because indeed, doing a Google search worked the same way it always had.
So I'm wondering how other folks are finding this out.
ninalanyon
7 hours ago
> downloading DuckDuckGo.
What for? Just use the website via your favourite browser.
al_borland
7 hours ago
That’s what I told him… just set Safari to use it in Settings, but it seemed like he had already done it and was now invested in using a whole new app just to switch search engines. This is a symptom of the app-based model people now think in.
pavon
4 hours ago
And that mindset makes this move even more risky. If people move away from Chrome to DDG, Brave, or Kagi Orion browsers which block tracking by default, then that will harm their ad income even more.
wiether
7 hours ago
> My friends who previously had no interest in technology
Their friend are probably the kind of people conflating Chrome/Google with "The Internet"
And I think on Android its even less clear the distinction between the browser app and "Google"
carlosjobim
7 hours ago
What for? Just tap the icon to open the app.
burnte
6 hours ago
> If Google isn’t carefully they’re going to push people away from their golden goose.
Too late, people have started moving. They have to act fast to stop the migration from growing.
sourcecodeplz
10 hours ago
I think this is very true. They probably got scared of the almost 1b weekly active users of ChatGPT, and how people would rather ask ChatGPT than use Google. It will be a balance but this is a great opportunity for smaller search engines to make a real comeback.
dogwalker5000
2 hours ago
> If Google isn’t carefully they’re going to push people away from their golden goose.
Won’t be surprised if Google thinks their Golden Goose is terminally ill and AI is the replacement.
Google is really an information provider powered by ads. That’s what people use their search for - to get information.
Google’s search basically has the internet as its backend - information-wise. I think it’s inevitable that AI slop (output from low quality GenAI) will render it useless eventually.
So Google’s solution is to build their own AI with information curated by them to try to stay the front page of the internet.
therealdrag0
9 hours ago
For what it’s worth, you don’t need to even download DDG. I just set it as my homepage on my iOS safari.
al_borland
7 hours ago
It can be set as the default search engine in Safari, one of the few options Apple gives for search engines. No need to change your home page. I told my friend this as well, but I think that idea was slightly beyond his current mental model of how things work on the phone.
I’ve tried using the homepage method before with Kagi, as the extension to set it as the default search is a pretty ugly hack. I found it created too much friction, as I’m often searching from an existing page.
Cider9986
3 hours ago
Customize Search Engine (https://cizzuk.net/projects/cse/) allows you to make whatever search engine actually work in the address bar.
technothrasher
3 hours ago
You have to set it to lite.duckduckgo.com (or noai.duckduckgo.com) or you still get AI crap from DDG too.
NuclearPM
4 hours ago
Downloading a search engine website?
Cider9986
3 hours ago
DuckDuckGo makes a webkit wrapper with their branding. It does actually have some good features built in, but I don't recommend it over Brave or Mullvad Browser.