Terretta
3 hours ago
Making this plug and play is fantastic, and the live "editor types" demo on tiptap.dev is spectacularly convincing.
So, say a data-privacy conscious prospect is interested a click up from the editor, considers the service, and pokes around. Can't find anywhere clarifying how you cannot even if you are ordered to by warrant see a customer's documents content. You have a sample app for legal; that type of client is going to care about this.
Also not readily seeing how security or auth actually works. Requests over TLS are sufficient for the "end to end military grade encryption" type marketing claims; every site with HTTPS or an S3-type storage can make the same claims about encryption in motion and encryption at rest. That relies on transport and provider. It's more interesting if the content is encrypted against you as the provider, like Apple's Advanced Data Protection for iCloud-stored content (e.g. Messages, Reminders, Bookmarks, iCloud Drive, Notes, Voice Memos…).
Any time a SaaS is asking a firm to keep all their documents on or run them through the SaaS, the data protection story should be stronger than this present security page.
Even Cybersecurity & Infrastructure Security Agency (CISA) might randomly write passwords into a notes document…
Alternatively, say HIPAA and etc. shouldn't be on it yet, and talk about when that is on the roadmap. But security story is generally best when baked into design from start.
philipisik
2 hours ago
I can definitely see your point for SaaS hosted documents, which, to some extent, applies to a lot of startup cloud services, and that's exactly why we open-sourced Hocuspocus: so you can host it yourself :)