FSFE supporters affected: Payment provider Nexi cancelled us

94 pointsposted 8 hours ago
by rasjani

23 Comments

sam_lowry_

6 hours ago

Reminds me of the famous "Our security auditor is an idiot. How do I give him the information he wants? [1]

[1] https://serverfault.com/questions/293217/our-security-audito...

zvqcMMV6Zcr

5 hours ago

That is crazier than any old dailywtf stories, and that site felt like everyone tried to one-up each other.

rcxdude

5 hours ago

Is there some part of PCI auditing requirements that is getting misinterpreted by some auditors to demand this? Though in my experience with standards like this what auditors want to see and what the standards say often have only loose overlap anyhow.

SpicyLemonZest

an hour ago

It's pretty counterintuitive from an auditing perspective. If the PCI standards require server racks to be painted red, it's entirely normal for an auditor to ask to see them, and very suspicious for you to say that they're in an encrypted box where nobody can check if they're red or not. I don't mean to excuse it, but I can understand how the error happens.

rcxdude

an hour ago

This is true. Maybe it's someone seeing a requirement like "all passwords must conform to these rules" and deciding that it means they need to check them directly, instead of looking at the systems that enforce that constraint.

samus

3 hours ago

Right until the end I thought the guy was doing a social engineering penetration test, checking whether he could brow beat the server admins into bending over backwards to reveal this information.

eequah9L

7 hours ago

> Over the past few months, our former payment provider Nexi S.p.A. (“Nexi”) requested access to private data, which we understood to be specifically the usernames and passwords of our supporters.

I must be missing something, but why is there an expectation that clear text passwords would even be known?

rcxdude

5 hours ago

Probably because most people haven't internalized how password hashing works.

Freak_NL

7 hours ago

The FSFE justly drew the line at providing private information of supporters. How many other customers of Nexi simply handed over such data 'because audit'?

rasjani

7 hours ago

So this was not only about FSFE and payments for them but a general audit of their (Nexi's) customers ?

rcxdude

5 hours ago

It seems unlikely that the FSFE is the first customer they have asked for this information.

TavsiE9s

7 hours ago

That’s how I read the linked post as well, yes.

samsk

5 hours ago

We work with MLS provider(s) that requires us to keep plaintext password for our users and provide it on request in case of `breach in the security of MLS Listing Information or a violation of MLS Rules`.

The user is accessing only copy of their data in _our_ systems, the user has no contact with MLS itself directly or indirectly.

rswail

4 hours ago

Sounds like someone is being "overenthusiastic" about interpreting the KYC/ALM regulations.

Combined with the FSFE not being your "usual" charitable or business organization so setting off auditor red flags and perhaps raising the risk profile of Nexi as a payment processor.

butokai

7 hours ago

As an Italian living in another EU country, I always thought that the amount of (broken) bureaucracy of Italy was not particularly worse. However this story comes after a couple more I heard this week, in a line of absurd practice possibly due to absurd regulations.

janpio

6 hours ago

So what did Nexi really want, and how did it get mangled so badly that it came out as "specifically the usernames and passwords of our supporters"?

rcxdude

5 hours ago

It's entirely possible that is actually what they wanted (at least what the people in the company they were talking to wanted). I suspect that "we understood to mean" is language carefully designed to avoid a lawsuit.

grigio

7 hours ago

Maybe now more F/OSS supporters will understand the need of Bitcoin/Monero

g947o

5 hours ago

You could put it this way, but to me the bigger question is why would a payment processor have such ridiculous requests? That probably should be examined first.

jasonvorhe

6 hours ago

Not unless they start questioning the Club of Rome induced climate scam.