Stripe closed our non-profit's account with 0%

8 pointsposted 13 hours ago
by littlesteps

Item id: 47095657

7 Comments

wmf

7 hours ago

Get a lawyer.

denuoweb

12 hours ago

From your website "Little Steps Foundation is a legally registered non-profit organization operating under the laws of Pakistan.",...

Stripe does not offer its services in Pakistan. It seems that you are trying to pull a fast one by using American payment processor, claiming you are nonprofit, and then transferring it to your Pakistani bank. Am I reading this correct?

Here is a post found with a Google search, "No, Stripe does not officially operate in Pakistan, and you cannot directly open a Stripe account using Pakistani bank details. While it is not supported, some users attempt to access Stripe by registering businesses abroad (e.g., in the US, UK, or UAE), which requires legal incorporation, tax compliance, and carries risks of account freezes."

I think you just got caught up.

littlesteps

10 hours ago

Hi denuoweb, I am the founder of Little Steps Foundation. There seems to be a major misunderstanding, and your comment is making several incorrect and damaging accusations.

Let me clarify the facts:

1. *We are a U.S. organization, not Pakistani.* Our organization is *Little Steps Foundation*, a nonprofit corporation incorporated in the State of New Mexico, USA. Our legal address is in Albuquerque, NM, and our EIN is 41-3363451. All of this is clearly stated on our website: https://carebridgehealthinitiative.org/. We have absolutely no connection to Pakistan. You may be confusing us with a different organization.

2. *IRS Status vs. State Incorporation:* You are correct that our EIN does not currently appear on the IRS Tax-Exempt Organization Search tool. This is because obtaining federal 501(c )(3) status is a long process that we are undergoing. However, we are a legally registered *Domestic Nonprofit Corporation in the State of New Mexico*. These are two different things. Being a state-registered nonprofit is a valid legal status. Your conclusion that we are not a "legitimate" nonprofit is false.

3. *The Bank Account is American.* The bank account linked to our Stripe account is a U.S. bank account. The accusation that we are transferring money to a Pakistani bank is completely false.

4. *The Real Issue is the Stripe Bug.* The core of our post is not about our nonprofit status, but about Stripe's system failure. We have a perfect record with *1,074 transactions, 0 disputes, 0 refunds, and a 0.00% fraud rate*, confirmed by data exported from Stripe's own dashboard. Yet, Stripe's system closed our account for "unauthorized charges" minutes after we completed a routine identity verification. This is a clear software bug.

Your comment is unfortunately distracting from the real issue and spreading misinformation. The problem is not our legitimacy; it's Stripe's automated system making a catastrophic error and their support team refusing to engage with the evidence.

denuoweb

6 hours ago

The connection between your domain and the domain you say you're not connected to is just a coincidence, right?

Domain: carebridgehealthinitiative.org

Registered On: 2025-12-18 Expires On: 2026-12-18 Updated On: 2025-12-23 Status: client transfer prohibited Name Servers: ns1.dns-parking.com ns2.dns-parking.com Registrar Information Registrar: HOSTINGER operations, UAB

Domain: littlestepsfoundation.org

Registered On: 2024-08-23 Expires On: 2026-08-23 Updated On: 2025-08-05 Status: client transfer prohibited Name Servers: ns1.dns-parking.com ns2.dns-parking.com Registrar Information Registrar: HOSTINGER operations, UAB

denuoweb

12 hours ago

You are not a registered nonprofit. Look yourselves up, you cannot, because you are not listed: https://apps.irs.gov/

Your donations page lists a Pakistani bank, and you do not provide an American EIN, yet you claim to be based in New Mexico. Who is your registered agent? Calling yourselves a nonprofit when you are not actually a nonprofit is not a good start.

This appears to be a legitimacy issue, not a Stripe software issue.

littlesteps

10 hours ago

Hi denuoweb, I am the founder of Little Steps Foundation. There seems to be a major misunderstanding, and your comment is making several incorrect and damaging accusations.

Let me clarify the facts:

1. *We are a U.S. organization, not Pakistani.* Our organization is *Little Steps Foundation*, a nonprofit corporation incorporated in the State of New Mexico, USA. Our legal address is in Albuquerque, NM, and our EIN is 41-3363451. All of this is clearly stated on our website: https://carebridgehealthinitiative.org/. We have absolutely no connection to Pakistan. You may be confusing us with a different organization.

2. *IRS Status vs. State Incorporation:* You are correct that our EIN does not currently appear on the IRS Tax-Exempt Organization Search tool. This is because obtaining federal 501(c )(3) status is a long process that we are undergoing. However, we are a legally registered *Domestic Nonprofit Corporation in the State of New Mexico*. These are two different things. Being a state-registered nonprofit is a valid legal status. Your conclusion that we are not a "legitimate" nonprofit is false.

3. *The Bank Account is American.* The bank account linked to our Stripe account is a U.S. bank account. The accusation that we are transferring money to a Pakistani bank is completely false.

4. *The Real Issue is the Stripe Bug.* The core of our post is not about our nonprofit status, but about Stripe's system failure. We have a perfect record with *1,074 transactions, 0 disputes, 0 refunds, and a 0.00% fraud rate*, confirmed by data exported from Stripe's own dashboard. Yet, Stripe's system closed our account for "unauthorized charges" minutes after we completed a routine identity verification. This is a clear software bug.

Your comment is unfortunately distracting from the real issue and spreading misinformation. The problem is not our legitimacy; it's Stripe's automated system making a catastrophic error and their support team refusing to engage with the evidence.

denuoweb

5 hours ago

The connection between your domain and the domain you say you're not connected to is just a coincidence, right? Domain: carebridgehealthinitiative.org

Registered On: 2025-12-18 Expires On: 2026-12-18 Updated On: 2025-12-23 Status: client transfer prohibited Name Servers: ns1.dns-parking.com ns2.dns-parking.com Registrar Information Registrar: HOSTINGER operations, UAB

Domain: littlestepsfoundation.org

Registered On: 2024-08-23 Expires On: 2026-08-23 Updated On: 2025-08-05 Status: client transfer prohibited Name Servers: ns1.dns-parking.com ns2.dns-parking.com Registrar Information Registrar: HOSTINGER operations, UAB