Tell HN: Yet Another Round of Zendesk Spam

11 pointsposted 12 hours ago
by Philpax

Item id: 46929545

3 Comments

Volundr

7 hours ago

I'm up to several hundred. How is Zendesk this bad at email? Basic anti-abuse should be able to prevent this kind of flood. Simple rate limiting. God damn. For now I'm dropping everything with a Zendesk header. God help any non technical user whose a target.

mkeeter

11 hours ago

I have received 168 support ticket emails in the past 30 mins, and Gmail has not yet learned to flag them as spam.

This is an absolute clown show.

Edit: whoops, this was incorrect! I had received over 1,000 Zendesk emails, 168 of which made it into my inbox.