Ask HN: Is replacing an enterprise product with LLMs a realistic strategy?

8 pointsposted 21 days ago
by chandmk

Item id: 46664927

10 Comments

verdverm

20 days ago

Your questions are very interesting and I'm not sure anyone knows. Some people are trying, others want to, I know one company that has gone back on the ai initiative because the ROI was not there.

What I would do is to express your pessimism lightly, or more like, "we are making these assumptions about a new technology we know little about" (pick just 2-3)

Then push hard to convince them to carve out little pieces to try out the supposed "AI changes the economics of building software." and other assumptions. Say something like "how can we validate these assumptions with the minimal effort/time/money, because I've seen some horror stories and not sure the hype holds up. I'm all for it if it works, but we just don't know and we need to chip away at that"

My personal take is that this idea they have will end poorly. I've worked hard and built custom agents to squeeze more out of them (my gem-3-flash is better than copilot with anything impo.), and my takeaway is two-fold (1) they can be both impressively good and unbelievably bad, even the very best models from any company (2) people are sharing their wins far more than the fails, like stonks, the outcomes you can find in the wild have bias. I know I delete a bunch of false starts, gonna be hard to automate this and not spend more than you would on a human, especially as the project grows. You are going to have to pay to load a bunch of context on every run just so the model can go from tickets in Jira to finding what/where needs to change, to getting actually relevant code changes, then making sure they work.

codingdave

20 days ago

The biggest gotcha is that if existing products were developed over a decade or more, that is decade of iteration over details and customer feedback. You can see the final result, but not the rationale behind 10+ years worth of decisions and discussions. The LLMs are almost guaranteed to get something wrong without that context, which means you final product won't be competitive. Unless you understand the nuance of which features are table stakes vs. market choices vs. regulatory requirement or other such fixed functionality, you might spend all your energy building something that is not even viable.

That doesn't mean you cannot build a newer, better, competitive product. You surely can. But you need to build the understanding of the market yourself so you know when the LLMs go off the rails and get them back on track.

ap_aditipriya

17 days ago

In my opinion, it is a little early to identify "success/failure" of LLM products just yet, especially Agentic. What we are seeing is the definition of hype, and maybe once that settles we will be able to see the reality a little better. From what I have seen, with the hype much less than early last years, is that customers are more cautious of just "AI labels" on product, but if it does solve a unique problem that was not possible to solve for earlier then its different. In your case, if you are saying that the company is trying to replicate a competitive product, just through Agentic, might not be a very good idea in the long run. Though it also depends on how they decide to build it further - i.e. start with replicating, but then a way bigger roadmap that your competitor couldn't catchup to just because they never built a base (because many are.

user

20 days ago

[deleted]

dapperdrake

20 days ago

The attempt will be made.

Most of the rest comes down to inertia and path dependence.

The new lossier models are rarely an improvement over existing less lossy models. That is why there was an old style model in the first place. Putting in the work already had value. And it delivers value now.

philwyshbone

20 days ago

[flagged]

codingdave

20 days ago

Yeah... stop. Just stop. Check the guidelines here: https://news.ycombinator.com/newsguidelines.html

Specifically, self-promotion is not the reason to be on HN, though it is allowed in small doses. Pimping your product on most every comment is not the way. Likewise, most of your comments read as straight copy/paste from ChatGPT, which is also frowned upon/banned.

You'll find that HN is welcoming of people and their ideas and products, so long as you engage as a community member instead of treating us like a marketing channel.