arwt
10 hours ago
You raised some red flags with the information you provided. This doesn't happen to everyone. A support rep from Hetzner has spoke a bit more about this process on WebHostingTalk before[1], although they don't get into which specific heuristics may result in flagged accounts for obvious reasons. I'd imagine it's a combination of things like unpaid balances on previous accounts, IP address reputation, uncommon e-mail domains and so on.
[1] https://www.webhostingtalk.com/showthread.php?t=1810197&p=10...
casenmgreen
10 hours ago
Good.
I've seen, or I think I've seen, AWS and Twitter giving completely fake "security" reasons for eliciting additional information. I made an account on Twitter, did nothing with it at all, next day was told I violated the T&C and needed to prove my identity by handing over phone number.
So I'm cagey about this sort of thing. Obviously, actual real security concerns are a good thing to see, people are thinking about the issue and taking care, and asking for validation is naturally what you do and it's better than a flat no. OTOH, passport is BS - solves their security risk but gives me a security risk.