RodgerTheGreat
10 hours ago
For the sake of the patients, I hope there's a better long-term service plan than Second Sight Medical Products had:
hyghjiyhu
40 minutes ago
The way I would solve that is by requiring that any software / documentation required for the operation, maintenance and repair of medical implants must be stored with some appropriate government body. If the company becomes unwilling or unable to service the product the information is made public.
probably_wrong
5 hours ago
There's a long, detailed article on the lives of patients after Second Sight started downsizing:
lta
3 hours ago
Free software is more important than ever
devinprater
2 hours ago
Accessibility of free software is more important than ever.
pxc
16 minutes ago
The freedom of users of accessibility software is more important than ever.
Blind people in my family rely on proprietary software for dealing with visual impairments. It's painful and offensive how exploitative these tools often are. The thought of installing something by a similar company into one's body is frankly dystopian.
tjpnz
3 hours ago
As is regulation of medical devices.
pikuseru
3 hours ago
Free healthcare as well
BolexNOLA
an hour ago
I can’t imagine going through all that, having your sight somewhat restored, and then quickly losing it because of lack of support by a private company. It reads like a sob story/sidequest from cyberpunk 2077
stavros
5 hours ago
Sir, this is a Capitalism.
frumplestlatz
5 hours ago
Well, yes. Capitalism is why the product could even be developed in the first place, and also why it ended the way it did.
OJFord
4 hours ago
It's not the only imaginable way, but it is the society we (in the vast majority of the world) live in, and I agree it doesn't really make sense to bash something not continuing to exist unprofitably when it was developed for profit.
It's annoying when software support ends for anything, phones, Nest Protect, (any Google product!), but I think best to bear it in mind in buying anything that it's a possibility, who are you relying on for what and what's their incentive to keep going.
crote
an hour ago
The problem is that companies are deliberately kneecapping their products by making cloud subscriptions mandatory and third-party repairs impossible. Refusing out-of-warranty repairs or discontinuing cloud services for obsolete products because it is no longer profitable wouldn't be such a big deal if third-party providers were able to replace OEM support.
Traditionally, if I buy a $500 dishwasher, the OEM is responsible for repairs under warranty. When the warranty lapses it'll still keep working perfectly fine, and if something breaks I can go to one of a dozen repair shops in my local area. Same if the manufacturer goes bankrupt: it'll keep working, and I can still get it repaired.
These days, if I buy a $500 tech product, it can turn into an expensive brick literally the next day, and there's nothing I could do about it. Even worse, it can happen because the OEM feels like it, not just because they went bankrupt! The fact that I own and possess the product has become completely meaningless, its fate is permanently in the hands of the manufacturer.
Somehow we've ended up with all the downsides of renting/leasing, and all the costs of purchasing. It'll only get worse unless we start punishing companies for behaving like this.
wiz21c
2 hours ago
Except when these guys pays millions in marketing to make you believe you can rely on them. If at least they would just say nothing instead of propagating their distorted vision.
XorNot
an hour ago
The mixed market economy is how most of the productive world operates, with varying degrees of mixed. Laissez-faire capitalism has led to disaster time and time again, but even the US is not that system (far from it - arguably China is closer by many metrics).
It is a reasonable argument for the regulatory state though - which is to say, delays to market from regulation could have reasonable origins - like requiring sustainment plans when you're going to do human implants which aren't removable. With the obvious counter-balance that the government and by extension the taxpayer should take on some of the risk if they truly want "rapid to market" development.