Show HN: AI agents to handle customer support tickets

1 pointsposted 7 hours ago
by vrathee

1 Comments

vrathee

6 hours ago

Hey Hackers, I’ve built a customer support AI platform that lets you create AI agents trained on your own docs/website, set up a support inbox, and automatically handle customer tickets with AI responses.

Creating AI agents - Create an AI agent and upload your text/website URL in source to train the agent. Wait for indexing to be completed.

https://ticketdesk.ai/docs/how-to-create-an-ai-agent-for-cus...

Setup inbox - Setup your inbox like your-support@ticketdesk.ai (with email forwarding for white-labeling) and send ticket to Ticketdesk AI

https://ticketdesk.ai/docs/how-to-setup-your-inbox-to-create...

Automatic AI response - Go to Automations > enable the AI response automation to let the AI agent reply to your customer supports tickets received via email.

Any questions, suggestion or feedback. Please feel free to reply here!