Why hasn't business travel embraced agentic automation?

2 pointsposted 5 months ago
by alberzurano
(suitpax.com)

3 Comments

ungreased0675

5 months ago

In your experience, are AI agents good enough for this application? The consequences of mistakes when booking travel can be painful and expensive.

alberzurano

5 months ago

I’m fully aware of the risks in business travel, which is exactly why I’ve designed our AI Agents on a resilient architecture with redundancy, fallback mechanisms, and strict validation layers. In the private beta, I’ve been stress-testing the system under real client scenarios to anticipate edge cases and potential failure points before scaling further.

So far, I can confidently say the performance is not only reliable enough for production, but it’s also shaping up to become a benchmark in the industry. That said, I’m continuing to harden the stack and optimize for scalability and compliance as we move forward.

alberzurano

5 months ago

I’m building a project in the AI traveltech space, and I keep asking myself: why hasn’t this industry applied automation and agentic systems the way others have?

Corporate travel is still a mix of booking engines, dashboards, and human agents tied together by manual workflows. It works, but it doesn’t think. The systems don’t actually “know” the traveler — they just store preferences and points.

What if instead, you had an agent that travels with you?

Would love to hear perspectives from people who’ve worked in travel, automation, or agent frameworks.