Actually, I did not decide anything was true and opt not to answer. The replies to this comment thread did not notify me for some reason, and further, I'm about to go offline for the Jewish new year and am rushing in preparation for the holiday. I am already responding outside my work hours.

Contacting support will give me some clarity on why the domain name pricing changed. You said they won't let you sell the domains; they are definitely letting you sell, just at a higher price than you claim was entered, unless there was some glitch and the amount changed on our backend or something else occurred that will necessitate a further look. The only way for someone to investigate further is for you to contact support.

I cannot "explain here and now" because I am not part of that team, nor am I able to drop everything and respond within your desired timeframe with other obligations. Opening a ticket is your only recourse, and my job here is to escalate tickets.

I am a generalist at Namecheap. I do not have access to the information you seek for security purposes. A specialist needs to look at your issue in depth. We are a company of 1k+ employees and there is no way for me or anyone else at the company to know everything, hence the number of different departments we have, and hence my request that you open a ticket with the proper department so that you can get your answers. I certainly do not have your answers in my role. I simply can ask someone to clarify why it happened by responding to you in a ticket.

Due to the sensitive nature of account issues, that is how we move forward. If you choose to share the response from support publicly, that is totally your prerogative, but we will not be able to give you any additional context or detail at this stage and certainly not in public without you opening a ticket. This is our policy.

At this point, I am signing off, but you are encouraged to follow my recommendation and contact support. You want answers; to get those, you have to ask the right person.

Have a great day and happy new year to those who are reading and celebrate :)

I'm waiting.

Once placed, the price cannot be changed. Only if you cancel the sale. But the domain will go down again and will not be visible from the search.

The price changed not for one domain, but for 5 domains, just when the end of the sale was approaching and they were visible in the search!