Ask HN: How do you keep employee eyes off production data in new startup?

3 pointsposted 16 hours ago
by neilv

Item id: 41613521

2 Comments

ogennadi

14 hours ago

At a government job, new contractors had to watch a video of a serious man telling us the jailtime and monetary penalties for accessing Personally Identifiable Information (PII) inappropriately. I never even tried to get the PROD credentials.

neilv

2 hours ago

Thank you. As an early-startup variation on that, I think the solution for intentional snooping might be (assuming you you did a good job picking and incentivizing people) to impress upon everyone that snooping is NOT OK, and is a potentially company-ending scandal, that threatens the mission and the personal futures that the entire team are working towards.

That, and don't let anyone get stressed (for whatever reason) to the point that their judgment goes bad.

I'm still wondering about low-hanging fruit tactics to avoid unintentional exposure to user data in the course of moving fast with too little resources.

(Say, prod is down, and normally debugging would include looking at tables, but you haven't built a fleet of privacy-protecting ways to rapidly get the same diagnostic information and intuition about the database that you can just by looking at it.)