Apple Shares Full iPhone 16 and iPhone 16 Pro Repair Manuals

142 pointsposted 9 hours ago
by stalfosknight

80 Comments

userbinator

6 hours ago

The cost of the tools required for device repair and the cost of genuine components make self repair almost as expensive as getting a repair from an Apple retail location or an Apple Authorized Service Provider

Malicious compliance accomplished.

Apple's instructions for all of the battery repairs include expensive equipment like an iPhone battery press to put a replacement battery back in place.

It's like they just copy-pasted their production line processes, but clearly that's not necessary.

Apple is known for their... interesting attitude towards repair, even in the previous manuals that have leaked. It somewhat reminds me of German automotive engineering --- lots of special tools and fixtures when a simpler and more conventional process would work just as well.

atonse

6 hours ago

In just about any other situation in life, you will have to make some investment in tools with the understanding that you can use them multiple times.

For example, I bought the iFixit repair kit nearly a decade ago and I have used it for any minor work for all that time. $80 spent once and I’ve never once needed to fish for some strange bit or tool no matter what device I’ve opened. In fact, the iFixit kit will still be sufficient for this entire repair plus the 9 volt battery of course.

Unless you’re saying all these are one time use tools but I didn’t see that from the parts lists.

mosselman

2 hours ago

I get what you mean and I agree. I own lots of tools just because I understand that they are a good investment.

What I think the parent is referring to is this: https://support.apple.com/en-us/120983

Obviously it is bullshit to suggest that a consumer would buy these tools. But it is also bullshit to suggest that you actually "need" a 'battery press' just because it is on the parts list.

The average phone repair shop will know how to loosen some battery adhesive very well with various techniques. So I don't think they will be discouraged by the Apple documentation.

Malicious compliance? Seems like it, a little bit. Still useful though.

devjab

2 hours ago

I think it could also be a sort of protection from customers breaking things leading to bad press. As you point out repair shops will be capable of doing repairs just fine, but your average users will probably think twice about getting the tools. I guess I can use myself as an anecdotal example, I’m the sort of person who might try to do a repair despite never having done any sort of work on electronics since I build a radio and a weather station in the Danish equivalent of high school decades ago. I’d probably end up breaking some parts.

I’m rich enough to buy the Apple tools but I’m too much of a grinch to buy them. I actually think iFixit protects me from myself as well because it’s too complicated (for me) to buy the tools I’d need.

shalmanese

2 hours ago

The Apple provided tools are the ones used at first party Apple stores to perform authorized repairs. At some point, some bean counter tabulated the cost of building X000 machines and shipping them across the globe for a marginal increase in repair quality and deemed it a worthy tradeoff.

If you want to repair phones to the equivalent quality of Apple stores, Apple makes it possible via their "overengineered" machines. There's nothing in Apple's ToS that forces you to make repairs this way, you're welcome to buy the Apple genuine part and use your own heat mats and press and whatever and knowingly make that tradeoff.

rjzzleep

4 hours ago

I was holding out for the EU DMA third party app store, but it's clear that Apple is not on a good trajectory. The fact that they slept on Siri for so long only to then finally add "Open"AI to it with limited availability is, but another dot in the pattern.

When MacOS was still called OSX and developers were the Macbooks greatest contributors and cheerleaders, things looked a lot different. A lot of the current framework components were copied from community components back then.

I'll miss the closed loop payment card support from iOS, but for everything else, I'll just say good riddance ...

unsigner

an hour ago

If you think something like German automotive engineering or iPhone production can be substitute by a “simpler and more convenientional process”, you probably don’t understand how it works. These things have evolved and have been optimized to within parts of a percentage; almost everything is there for a good, time tested reason. (Except for ultra-novel stuff that has been around for a year or two - there they may pay with process inefficiencies for novelty)

fshbbdssbbgdd

an hour ago

I was gonna say, iPhones are way more reliable than German cars, it’s not a fair comparison! Then I thought about their respective depreciation curves…

sandwichmonger

4 hours ago

> It's like they just copy-pasted their production line processes, but clearly that's not necessary.

If they copy-pasted their production line processes the parts would cost less than $40 total.

madeofpalk

19 minutes ago

Their production line process is optimised for producing millions of devices.

Sakos

2 hours ago

It's really frustrating seeing all the comments here defending Apple. Is this astroturfing or are these people not aware how much of a gigantic pain in the ass it is to repair an iPhone because of shit like this? Something that is Apple's direct responsibility. Even repair shops hate these fucking things.

hu3

an hour ago

Apple tends to get tribalistic, victim blaming, passive aggressive hand-waving from a very vocal part of their customers.

You see, it's hard to fault the product you paid thousand(s) of dollars because, to some, this implies in also faulting their own decision making process, which is painful.

Plus the wallet garden, predatory behaviour from Apple takes this to a new height. Because once you're invested enough in Apple gadgets that mostly only integrate and depend on other Apple products, you might have to fault your decision of spending $10k+, which is just too painful to most.

appendix-rock

4 hours ago

Sorry, but have you ever repaired anything? The number of things the price and complexity of a phone, that can be repaired for less than the replacement cost, when you include tools, is…very small.

threeseed

5 hours ago

The cost of the tools required to cut my lawn is far more than hiring someone to cut it.

Likewise for almost every home or car repair.

The whole point is that the tools are largely a once off purchase and repairing your phone is something you might do throughout your life. Therefore the initial costs should be spread over a longer period.

makeitdouble

4 hours ago

Do you expect your iPhone 16 battery press tool to still be useful in 2 phone generations ? How many times do you see yourself replacing the iPhone 16's battery ?

If Apple was also promising to keep the same process for the next 7 years I'd see a point to this, but this of course not the case.

dperrin

4 hours ago

> Do you expect your iPhone 16 battery press tool to still be useful in 2 phone generations ? How many times do you see yourself replacing the iPhone 16's battery ?

Lots of my bike tools I have will take over a decade to get my money back on my stuff alone. But I get to do something I mostly enjoy. I can also help out friends/acquaintances when they need it. The same goes for this.

brailsafe

an hour ago

> Lots of my bike tools I have will take over a decade to get my money back

That's... a bit surprising. Maybe one or two I could see, like a truing stand or some one-off equally proprietary thing for one brand of part, but what else?

Edit: nvm, there seems to be plenty of Park Tools brand niche reamers and so on that are many hundreds of dollars. I would think they'd remain viable for much longer than a battery replacement press though, since you'd adapt it to a particular bike's repair needs with different bits.

asimpletune

3 hours ago

Hey do you have any recommendations on a small kit to bring for long bike trips?

petre

an hour ago

Blackburn switch tool with chain press, tire levers, patch kit, spare tube. For anything not fixable with those, you visit a shop.

wtallis

4 hours ago

https://www.selfservicerepair.com/en-US/tool-kit-rental

Considering that it's been the same battery press going back at least as far as the iPhone 12, it's probably going to continue to be the same battery press for a long time. Especially now that they've definitely been using the same battery press across at least two methods of gluing in the battery (the adhesive with pull tabs, and the new adhesive that's released electrically).

renewiltord

4 hours ago

My dude, I bought a Park Tools Crank Puller CCP-44. This works on a M12 or M15 crank bolt. This is great since it worked on my Peloton and my bike. Then the other day, my friend's bike needed a CCP-22 which works on an M8 crank bolt. Oh no, why did the bike industry not all use M12. I am replacing my iPhone 13 tomorrow with an iPhone 16. Three years of use. If I were using it another three years, I might use the battery press once. This is how tools are. To have amortized utility, you need to use them multiple times. The CCP-22 was a one-time use tool.

bluescrn

2 hours ago

Replacing a consumable part, particularly a battery, should not be a complex repair requiring specialised tools.

shreddit

2 hours ago

iPhone batteries have been replaced long before Apple provided specialized tools, so you don’t need any of them. They will make your life a lot easier though.

journal

5 hours ago

I wonder if aliens exist, what technology they have for basics like transportation. Do they just load themselves into a cannon and shoot them to the destination? Just completely different ways of doing everything.

miles

9 hours ago

> Compared to prior iPhone models, the iPhone 16 and iPhone 16 Plus are easier to repair. Apple is using an electric battery removal process, and the steps for accessing a battery to replace it are outlined in a separate support document <https://support.apple.com/en-us/120642>. Per Apple's instructions, a 9-volt battery and 9-volt battery clips can be applied to the iPhone 16 battery to remove the adhesive that holds it in place.

"Easier" is relative I guess:

Here’s every tool you’ll need to replace the iPhone 16’s battery https://9to5mac.com/2024/09/20/heres-every-tool-youll-need-t...

* 9-volt battery

* 9-volt battery clips (923-10726)

* Battery press (923-02657)

* Ethanol wipes or isopropyl alcohol (IPA) wipes

* Nylon probe (black stick) (922-5065) or suction cup

* Safety glasses with side shields

* Sand

* Sand container

By contrast, the Treo 650 battery replacement took a few seconds and zero tools.

yalok

6 hours ago

Removing a battery attached with previous type of adhesive is torture - the elastic tab frequently tears off, and I ended up a few times having to bend the old battery a lot, to get it out (very unsafe, it starts heating).

So, to me, this is a huge progress. Plus, don’t you normally have 9v battery and some connectors for it already?

petre

an hour ago

The upcoming EU regulation regarding removable batteries is hopefully going to fix this.

madeofpalk

28 minutes ago

Note that the EU regulation isn't asking for 2000s Nokia style removable batteries. It's just about making sure batteries are replacable by users.

These new iPhone batteries seem to be not far off being compliant, if they're not already:

> A portable battery should be considered to be removable by the end-user when it can be removed with the use of commercially available tools and without requiring the use of specialised tools, unless they are provided free of charge, or proprietary tools, thermal energy or solvents to disassemble it.

> Commercially available tools are considered to be tools available on the market to all end-users without the need for them to provide evidence of any proprietary rights and that can be used with no restriction, except health and safety-related restrictions.

https://www.europarl.europa.eu/doceo/document/TC1-COD-2020-0...

https://www.europarl.europa.eu/doceo/document/TA-9-2023-0237...

userbinator

6 hours ago

This is not progress, this is overengineering pretending to be progress.

Batteries don't need to be glued on in the first place.

hbbio

6 hours ago

No, it helps on a lot of issues. Starting with safety (it reduces damage on drops).

bluescrn

2 hours ago

A small amount of adhesive might be justifiable, but the amount used is excessive and seems there primarily to increase ‘repair friction’, in a rather dangerous way - actively increasing the chance of a battery fire when replacement attempts are made.

madeofpalk

21 minutes ago

Note that Apple has to do a lot of these repairs themselves in their stores by retail workers, often under warranty, so they are incentivised to make the repairs easier and cheaper. The more risk of a retail worker screwing up a repair means higher cost of them fixing it by replacing the whole phone.

They're also incentivised to make devices smaller, more waterproof, and increase battery capacity to size ratio. These all push for 'just glue it together'.

Arnt

4 hours ago

That's a really good reason, but could you elaborate on the other issues? Just curious.

cbsks

8 hours ago

Don’t forget that first you need to remove the back glass, which requires:

Torque driver (blue, 0.65 kgf cm) (923-0448)

Torque driver (green, 0.45 kgf cm) (923-00105)

Security bit (923-0247)

Micro stix bit (923-01290)

Nylon probe (black stick) (922-5065)

ESD-safe tweezers

Adhesive removal tool (923-09176)

Adhesive cutter (923-01092)

Ethanol wipes or isopropyl alcohol (IPA) wipes

6.1-inch repair tray (923-10712)

Camera cap (923-10716)

Display press (661-08916)

Cut-resistant gloves. Gloves may vary by region.

Heat-resistant gloves. Gloves may vary by region.

Safety glasses with side shields

https://support.apple.com/en-us/120638

threeseed

7 hours ago

Most of this is available in any electronics screwdriver kit.

And the rest is just for safety.

raverbashing

4 hours ago

It's amazing how people will think this is anything out of the ordinary for a repair shop

But I guess Apple caters to the people who think getting grease in their hands is beyond them.

akerr

7 hours ago

No one is stopping you from using a Treo 650.

m463

7 hours ago

I remember dropping my treo 650 while hiking. The back cover came off, the battery went flying and worst of all - my memory card was dislodged and disappeared in the woods.

bluescrn

2 hours ago

Better than dropping an iPhone, breaking the glass screen/back, then getting angry about the limited repair options…

Brian_K_White

6 hours ago

Was there a point to this story?

I have a pixel 5a with a dead screen that runs but can't be used because the dead part is part of the motherboard not the screen. It's a known problem with this model. So it still runs, but I can't recover any pics or texts from dead people from it because I can't respond to the screen prompts to allow the USB connection.

I don't see how I'm any better off.

throwaway48540

2 hours ago

Use USB-C to connect a hub with display and mouse, copy data over internet.

simonh

4 hours ago

Commenter was pointing out a design problem. Your phone has a different design problem. Are you arguing that a device being able to fail in one way makes it ok for it to also be able to fail in other ways?

2muchcoffeeman

4 hours ago

Nothing solves for data loss except a half decent backup strategy.

miles

7 hours ago

Sadly, Verizon is:

CDMA Network Update https://www.verizon.com/prepaid/cdma-network-update/

> Starting Dec 31,2022 we no longer support 3G/4G Non-VoLTE. To keep your service active, upgrade your phone.

015a

6 hours ago

Not just Verizon; the literal FCC, who licenses and restricts what bandwidth can be used for what purpose.

miles

5 hours ago

The FCC did not mandate the transition:

Why are 3G networks being phased out? https://www.fcc.gov/consumers/guides/plan-ahead-phase-out-3g...

> As mobile carriers seek to upgrade their networks to use the latest technologies, they periodically shut down older services, such as 3G, to free up spectrum and infrastructure to support new services, such as 5G. Similar transitions have happened before. For example, some mobile carriers shut down their 2G networks when they upgraded their networks to support 4G services. Mobile carriers have the flexibility to choose the types of technologies and services they deploy, including when they decommission older services in favor of newer services to meet consumer demands.

renewiltord

3 hours ago

You can get a combo 5G hotspot plus power bank and tape it to the back of your device. Then you can keep using your device on WiFi alone.

tshaddox

7 hours ago

The same way that McDonald’s or H&R Block are preventing you from using a Treo 650. Those companies also do not provide cellular service compatible with that phone.

miles

6 hours ago

The main difference being that Verizon sold me the phone and supported it on their network until they didn't. So yes, the Treo 650 still turns on and can be used without voice or data service, but claiming that Verizon is no more preventing me from using it than McDonald's or H&R Block in this case seems disingenuous.

EthicalSimilar

7 hours ago

Was the Treo 650 waterproof? :)

danieldk

an hour ago

Not this again :). Just taking a random example: the Samsung S5 was IPX67 rated (up to 1m for 30min), was thinner than an iPhone 16, and had a replaceable battery. Admittedly, it has fewer mAh, but it's also older battery technology and the volume of the phone case is slightly smaller (and probably has bigger electronics).

Is should be totally possible to make a good 2024 flagship with replaceable batteries, but we'd have to forgo the fancy glass back panels.

AshamedCaptain

an hour ago

Is gluing the battery inside the case really a requirement for waterproofing?

When they remove the battery cover -- "oh, waterproofing"

When they glue the battery amd remove all screws -- "oh, waterproofing"

When they eventually require an approved persons blood sample to perform repair, will I also hear the "oh, waterproofing" thing?

bluescrn

2 hours ago

Do people go swimming with their phones?

Older devices could generally handle splashes, e.g being used in light rain. Water damage seemed far less likely than drop damage.

throwaway48540

2 hours ago

Yes, I do.

danieldk

an hour ago

But that's most likely 1% of the market. They can have their own phones. The rest of us just want water resistance for accidental contact with water and easily replaceable batteries.

throwaway48540

34 minutes ago

We have our own phone, it's the iPhone. I paid the money for it because I wanted the full package. You can buy your own kind of phone that's not the full package. Many different vendors are making that.

Brian_K_White

6 hours ago

It was water-indifferent, like a Jeep.

(Kidding. I did love mine and I did not protect it, and I'm sure it got rained on many times, but I don't know if I ever literally hosed water through it. :)

threeseed

7 hours ago

That is significantly easier than trying to remove a glued-on battery.

And removable batteries require far more internal space which is why they fell out of favour.

userbinator

6 hours ago

And removable batteries require far more internal space

No they don't. Less than 1% extra volume.

alooPotato

6 hours ago

that seems not possible but i'm just guessing. where are you getting the 1% from?

threeseed

5 hours ago

Please provide source.

Especially given that you would want to preserve some form of water resistance.

Meaning you either (a) have the entire back be removable or (b) a battery injection mechanism similar to a Leica SL3. Both of which would seem to need far more than 1% extra volume.

userbinator

7 hours ago

It's almost like Apple is maliciously complying by overcomplicating the procedure, which is not surprising.

JumpCrisscross

7 hours ago

> almost like Apple is maliciously complying by overcomplicating the procedure

Sorry, which of a 9-volt battery, alcohol wipes, safety glasses or sand (and a container for it) screams inaccessible? (And everything there is technically optional. I doubt most Treo 650 users drained the battery before touching it, or bothered with a suction cup.)

Removing the back glass takes special tools, but I'll take that over having to replace my phone every time it gets wet.

userbinator

6 hours ago

Not "inaccessible" but totally unnecessary. Why the bloody hell do you need a 9-volt battery to replace the battery!?!?

Removing the back glass takes special tools, but I'll take that over having to replace my phone every time it gets wet.

Gaskets have been around for over a century.

Kirby64

6 hours ago

Their own repair guide states you can use literally any DC power supply, up to 30V. No need to waste 9Vs when you can use an off the shelf DC supply.

dumbo-octopus

3 hours ago

Gaskets require pressure. Adhesive doesn't. Different solutions for different problems.

raverbashing

4 hours ago

"every tool you need" sounds like basic stuff for a repair shop

Nobody is going and buying the Apple 9v battery or "Apple sand"

tanduv

4 hours ago

ah yes the readily available custom "Battery press (923-02657)"

https://cdsassets.apple.com/live/SZLF0YNV/images/tp/bucket_3...

gruturo

an hour ago

I think we just found a use for all those Juicero's destined for the landfill.

raverbashing

3 hours ago

This seems to be a new device, should be a matter of weeks to have a similar tool show up in Amazon, etc

There are alternative devices one could use, or you know, just use the tools you have, as long as you keep the pressure smooth. Possibly a Juicero kind of device

seventytwo

6 hours ago

Oh, give me a break.

You can still do all the same shit with iFixit tools. These are just the genuine tools aimed at repair shops.

anArbitraryOne

6 hours ago

Good for apple. I hope consumers pressure them to be open about more things

yieldcrv

6 hours ago

consumers, and the EU

sandwichmonger

4 hours ago

All it took to easily replace the battery on my IPAQ PocketPC was another battery.

thaumasiotes

14 minutes ago

This is also true of early smartphones. They were made to have easily replaceable batteries, and I assume you could buy those batteries too.

But that turned out to be irrelevant because of the replacement schedule. It seems clear that the frequency with which people replace their phones is what drove the decisions to make maintaining them difficult. If nobody ever needs to maintain the phone, why would you put any effort into helping them hypothetically do so?

The analog of Moore's Law for smartphones is already dying and there was a lot of news coverage a while ago of how people seem to be keeping their phones. That may drive the development of phones that can last longer than two years.

renewiltord

3 hours ago

Something that every PocketPC user rapidly learned to be adept at because without the boosted Chinese batteries the thing didn't last that long. Amazing for the time, but looking back, what a primitive device. And you had to pay for OS upgrades!